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- Tasks: Be a Brand Ambassador, engaging with customers and maximising sales opportunities.
- Company: Moss, a renowned menswear brand with over 170 years of tailoring expertise.
- Benefits: 70% employee discount, generous bonuses, and support for commuting and fitness.
- Other info: Opportunities for self-improvement and career growth in a supportive environment.
- Why this job: Join a dynamic team and elevate customer experiences while showcasing your personal style.
- Qualifications: Strong communication skills and a passion for fashion and customer service.
The predicted salary is between 22000 - 28000 £ per year.
Our Vision is to be admired for our craft, experience, and sustainability. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s. You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
Basic Product Knowledge involves understanding the features, benefits, and products available in the store. Reflects the aesthetic of Moss through personal style and presentation. Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Employee Discount: 70% discount across all our stores.
- Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym.
- Life Insurance.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift: Celebrating important personal milestones of colleagues.
Associate Seller in Edinburgh employer: Moss
Contact Detail:
Moss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Seller in Edinburgh
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Moss's history, values, and product offerings. This way, when you chat with customers or during interviews, you can show off your passion and knowledge, making you a standout candidate.
✨Tip Number 2
Practice your communication skills! Whether it's through role-playing with friends or speaking in front of a mirror, being able to inspire and connect with others is key. Remember, as a Brand Ambassador, your ability to engage customers will be crucial.
✨Tip Number 3
Showcase your personal style! When you present yourself, let it reflect the aesthetic of Moss. Dress in a way that aligns with the brand, as this not only demonstrates your understanding but also shows your commitment to embodying the brand's image.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on feedback from previous applicants to improve your approach and make sure you’re hitting all the right notes.
We think you need these skills to ace Associate Seller in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through. We want to see how much you care about styling individuals and creating memorable experiences. Share any personal stories or connections you have with our products!
Tailor Your CV: Just like we tailor our clothing, make sure your CV is tailored to the role of Associate Seller. Highlight relevant experience in retail, customer service, or any other skills that align with our vision of exceeding customer expectations.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and express how your unique style and presentation reflect the aesthetic of Moss.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Moss
✨Know the Brand Inside Out
Before your interview, dive deep into Moss's history, values, and product offerings. Understanding their vision of 'Styling individuals for moments that matter' will help you connect with the brand and demonstrate your passion for their craft.
✨Showcase Your Customer Service Skills
As an Associate Seller, you'll be a Brand Ambassador. Prepare examples of how you've exceeded customer expectations in the past. Think about specific situations where you turned a challenging interaction into a positive experience, as this will highlight your dedication to customer satisfaction.
✨Demonstrate Your Product Knowledge
Brush up on basic product knowledge related to menswear and tailoring. Be ready to discuss the features and benefits of various products available at Moss. This will show that you're not just interested in the role but also committed to providing customers with informed recommendations.
✨Emphasise Your Communication Skills
Outstanding communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you can inspire and guide customers through their shopping experience, and be prepared to share examples of how you've built meaningful relationships in previous roles.