Store Leader: Elevate Customer Experience & Growth in Cheltenham

Store Leader: Elevate Customer Experience & Growth in Cheltenham

Cheltenham Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Moss

At a Glance

  • Tasks: Lead a team to enhance customer experience and drive store performance.
  • Company: Moss, a premium retail brand in Cheltenham.
  • Benefits: Competitive salary, career development, and a vibrant work environment.
  • Other info: Opportunity to mentor and grow within a dynamic team.
  • Why this job: Be a brand ambassador and make a real impact on customer journeys.
  • Qualifications: Experience in retail management and strong leadership skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Moss in Cheltenham is seeking an experienced Retail Manager to lead store performance, deliver a premium customer journey and drive commercial success.

You will mentor colleagues, optimise operations, and ensure the Moss Essentials of Service are delivered consistently across all touchpoints.

As a brand ambassador, you will blend product expertise with data insights, coach teams to achieve KPIs, manage stock and merchandising, and act as a proactive area-wide support for the Area Manager.

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Store Leader: Elevate Customer Experience & Growth in Cheltenham employer: Moss

Moss in Hove is an excellent employer that prioritises the growth and development of its team members, offering comprehensive training and a supportive work environment. With a focus on creating exceptional customer experiences, employees are encouraged to build connections and confidence, making every day rewarding. The competitive salary, performance incentives, and clear career progression opportunities further enhance the appeal of working at Moss, where personality and passion are truly valued.

Moss

Contact Details:

Moss Recruitment Team

We think you need these skills to ace Store Leader: Elevate Customer Experience & Growth in Cheltenham

Retail Management
Customer Service Excellence
Team Mentoring
Operational Optimisation
Data Analysis
KPI Management
Stock Management