At a Glance
- Tasks: Lead a dynamic team and create memorable customer experiences.
- Company: Moss, a vibrant retail brand that values personality and spirit.
- Benefits: Competitive salary, performance incentives, and real career progression.
- Other info: A place where every day is an opportunity to create something meaningful.
- Why this job: Join a culture that celebrates individuality and fosters growth.
- Qualifications: Natural leadership skills and a passion for helping others succeed.
The predicted salary is between 30000 - 40000 £ per year.
Bring Your Energy. Build Your Confidence. Shape Exceptional Experiences.
What if your next role wasn’t just a job, but a place where your personality is your superpower? At Moss, we don’t just hire for experience, we hire for Spirit. Whether you’ve never worked in retail before or you’re a seasoned pro, what matters most is your energy, your curiosity, and your drive to connect with people.
Why This Role Is Different
This isn’t just about managing a store. This is about:
- Supporting and leading a team to perform at their best
- Driving results through people, not pressure
- Turning everyday interactions into memorable moments
- Building confidence—across your team and your customers
We call it the Moss Way, where Spirit, meaningful connections, and expertise come together to create something exceptional.
What You’ll Be Doing
You’ll be at the heart of the store experience:
- Creating standout customer moments – ensuring every interaction reflects the Moss Way
- Driving results naturally – supporting sales and KPIs through strong floor leadership
- Leading and developing your team – coaching, onboarding, and building future leaders
- Keeping the store sharp and inspiring – ensuring operational excellence across all areas
- Supporting commercial performance – using data and insight to drive decisions
- Learning constantly – growing your leadership, commercial awareness, and impact
Who This Is Perfect For
For experienced leaders who bring both capability and presence. You’ll thrive here if you:
- Enjoy leading and developing others
- Bring energy, confidence, and accountability
- Want to build your leadership career
You’ll love this role if you:
- Want to lead through people, not just process
- Take pride in developing high-performing teams
- Enjoy driving results through great experiences
- Are ready to grow within a brand that recognises and rewards you
What You Bring
- A natural ability to connect, lead, and inspire
- A passion for helping people perform and grow
- Curiosity about style, trends, and commercial success
- A team-first mindset with a positive, can-do attitude
What You’ll Get
- Competitive salary + performance incentives
- Real career progression opportunities
- Ongoing training and development
- A culture that celebrates individuality and energy
- Recognition for your contribution—not just your results
Why Moss?
Because here, you’re not just part of a store—you’re part of a culture. A place where:
- Personality is valued as much as performance
- Growth is encouraged, not limited
- Every day is a chance to create something meaningful
As outlined in the role profile, Moss is built on Spirit, strong values, and behaviours that put customers and people first and that’s exactly what makes this role so rewarding.
Ready to Bring Your Spirit? If you’re looking for a role where you can learn, grow, and genuinely enjoy what you do every day, this is it. Apply now and start building something exceptional.
Deputy Manager in Ashford employer: Moss
At Moss, we pride ourselves on being an exceptional employer that values personality and spirit as much as performance. Located in Ashford, our vibrant work culture fosters growth and development, offering competitive salaries, ongoing training, and real career progression opportunities. Join us to lead a team that thrives on meaningful connections and celebrates individuality, making every day a chance to create something extraordinary.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Ashford
✨Tip Number 1
Get to know the company culture before your interview. Dive into their social media and website to understand their values and what makes them tick. This way, you can show off your energy and curiosity during the chat!
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with others, think of examples from your past where you've led a team or created memorable moments. Bring those stories to life in your conversations.
✨Tip Number 3
Don’t just focus on your experience; highlight your spirit! Talk about how you can bring energy and positivity to the team. Remember, they’re looking for someone who can inspire and develop others, so let that shine through.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Moss family. Let’s get you started on this exciting journey!
We think you need these skills to ace Deputy Manager in Ashford
Some tips for your application 🫡
Show Your Spirit:When writing your application, let your personality shine through! We want to see your energy and enthusiasm for the role. Don’t just list your experience; share what makes you unique and how you connect with people.
Tailor Your Application:Make sure to customise your application to reflect the Moss Way. Highlight your leadership skills and how you’ve driven results through people in previous roles. This shows us you understand what we’re all about!
Be Specific About Your Experience:Use specific examples to demonstrate your ability to lead and inspire a team. We love hearing about those standout moments where you made a difference, so don’t hold back on the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on building something exceptional together!
How to prepare for a job interview at Moss
✨Show Your Spirit
Moss values personality just as much as experience, so let your energy shine through during the interview. Share personal stories that highlight your passion for connecting with people and how you’ve created memorable moments in past roles.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare examples of how you've successfully coached or developed others in previous positions. Discuss your approach to building high-performing teams and how you inspire confidence in those around you.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you’ve used data to drive decisions and improve results in your past roles. This shows you understand the commercial side of the business and can support performance effectively.
✨Embrace the Moss Way
Research the company culture and values, particularly the 'Moss Way'. Be prepared to discuss how you align with their focus on spirit, meaningful connections, and operational excellence. Show that you’re not just looking for a job, but a place where you can contribute to a vibrant culture.
