Team Leader (39 Hours) – Ashford
Bring Your Energy. Build Your Confidence. Shape Exceptional Experiences.
Why This Role Is Different
- Inspiring a team to deliver exceptional service
- Leading from the front on the shop floor
- Turning everyday interactions into memorable moments
- Building confidence - both in your team and your customers
What You’ll Be Doing
- Creating standout customer moments - leading by example through exceptional service
- Driving results naturally - supporting the team to achieve KPIs through great experiences
- Motivating and supporting your team - coaching, onboarding, and building engagement
- Keeping the store sharp and inspiring - ensuring operational and visual standards are delivered
- Supporting commercial performance - using insight and awareness to optimise results
- Learning constantly - developing your leadership, product knowledge, and commercial understanding
Who This Is Perfect For
If you’re stepping into a leadership role
- Enjoy supporting and motivating others
- Bring positive energy and confidence to the shop floor
- Want to grow your leadership capability
If you have retail leadership experience
- Want more impact beyond transactions
- Take pride in developing others
- Enjoy hitting targets through team success
- Ready to grow within a brand that recognises and rewards you
What You Bring
- A natural ability to connect and start conversations
- A passion for helping people look and feel their best
- Curiosity about style, trends, and how to deliver great results
- A team-first mindset with a positive, can-do attitude
What You’ll Get
- Competitive salary + performance incentives
- Real career progression opportunities
- Ongoing training and development
- A culture that celebrates individuality and energy
- Recognition for your contribution - not just your results
Team Leader in Ashford employer: Moss Bros Group
Moss Bros Group is an excellent employer for those looking to thrive in a dynamic retail environment in Plymouth. With a strong focus on employee development, a supportive work culture, and benefits like a generous discount and bonus scheme, we empower our team to excel in their roles while delivering exceptional customer experiences.