Service Advisor

Service Advisor

St Albans Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers and technicians, create repair estimates, and communicate service recommendations.
  • Company: Join Moses Auto Group, the largest automotive dealer in the state with 75 years of innovation.
  • Benefits: Enjoy medical, dental, vision, paid time off, 401k match, and employee discounts.
  • Why this job: Be part of a dynamic team that values creativity and customer satisfaction in the automotive industry.
  • Qualifications: High school graduate or GED with two years of related experience and a valid driver’s license.
  • Other info: Moses Auto Group is an Equal Employment Opportunity employer, promoting diversity and inclusion.

The predicted salary is between 24000 - 36000 £ per year.

Moses Auto Group is the largest automotive dealer in the state, proudly standing as a multi-generational dealership for over 75 years and home to an iconic manufacturer portfolio leading the industry through purposeful innovation and creativity.

Advisors work with technicians during the entire process, communicating client desires and relaying technician recommendations in easy to understand language. They create repair estimates, offer recommendations based on clients stated goals and answer incoming calls.

Our company offers great benefits, including:

  • Medical, Dental, Vision, Paid Time Off, Employee Assistance Program
  • 401k Retirement with Company Match
  • Employee purchase discounts on parts, labor and vehicles

Responsibilities:

  • Works with customers and technician to identify required maintenance.
  • Advises customers on necessary and recommended services.
  • Offers additional services and repairs to customers.

IDEAL CANDIDATE POSSESSES THESE ATTRIBUTES:

  • High school graduate or GED
  • At least two years of related experience
  • Professional personal appearance
  • Team oriented and self-motivated
  • Valid driver’s license

Moses Auto Group is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Service Advisor employer: Moses BMW

Moses Auto Group is an exceptional employer, offering a supportive work culture that values teamwork and innovation. With over 75 years of experience in the automotive industry, employees benefit from comprehensive perks such as medical, dental, and vision coverage, alongside a robust 401k plan with company matching. The dealership fosters professional growth and provides unique employee discounts on parts, labour, and vehicles, making it an ideal place for those seeking a rewarding career in a dynamic environment.
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Contact Detail:

Moses BMW Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the automotive industry and the specific services offered by Moses Auto Group. Understanding their unique selling points and the types of vehicles they deal with will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Brush up on your communication skills, as a Service Advisor needs to relay technical information clearly to customers. Practising how to explain complex automotive issues in simple terms can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of Moses Auto Group. They can provide insights into the company culture and what it takes to succeed as a Service Advisor, which can be invaluable during your interview.

✨Tip Number 4

Prepare for situational questions that may arise during the interview. Think of examples from your past experience where you successfully handled customer concerns or worked collaboratively with a team, as these are key aspects of the role.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Technical Knowledge of Automotive Systems
Problem-Solving Skills
Sales Skills
Attention to Detail
Time Management
Teamwork
Conflict Resolution
Organisational Skills
Adaptability
Basic Computer Skills
Knowledge of Automotive Repair Processes
Ability to Create Repair Estimates

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Advisor. Tailor your application to highlight relevant experience and skills that align with what Moses Auto Group is looking for.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and automotive knowledge. Use bullet points to make it easy to read, and include specific examples of how you've successfully communicated with clients and technicians in the past.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Moses Auto Group specifically and how your background makes you a great fit for their team. Be sure to address the attributes they are looking for.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Service Advisor.

How to prepare for a job interview at Moses BMW

✨Know the Company

Before your interview, take some time to research Moses Auto Group. Understand their history, values, and the services they offer. This will help you tailor your answers and show genuine interest in the company.

✨Demonstrate Communication Skills

As a Service Advisor, clear communication is key. During the interview, practice explaining complex ideas in simple terms. This will showcase your ability to relay information effectively between clients and technicians.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, such as dealing with a dissatisfied customer or recommending additional services. Think of examples from your past experience that highlight your problem-solving skills.

✨Dress Professionally

First impressions matter! Make sure to dress in professional attire that reflects the company's image. A polished appearance will demonstrate your seriousness about the role and respect for the interview process.

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