At a Glance
- Tasks: Manage claims portfolios, evaluate coverage, and provide exceptional customer service.
- Company: Mosaic, a global leader in specialty insurance with a collaborative culture.
- Benefits: Competitive salary, professional development, and opportunities for growth.
- Other info: Located in London with excellent career advancement opportunities.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: 4-6 years of claims adjusting experience, strong relationship management skills.
The predicted salary is between 55000 - 65000 £ per year.
Company Summary
Mosaic is a global specialty insurance platform with an innovative structure allowing deployment of different forms of capital aligned for the benefit of clients and partners. We underwrite for 40 other top-rated carriers alongside our Lloyd’s syndicates 1609 and 2610—offering lead-line + syndicated capacity, and claims-settlement authority across eight product lines via six countries. We harness the heritage of Lloyd’s and benefit from the market’s global licenses and financial-strength ratings.
Job Spec
Mosaic is looking to hire a Claims Adjuster experienced in Professional Liability, Financial Institutions and D&O. The role will be suitable for an individual currently in a claims adjuster role with four to six years of experience. The role will report to one of Mosaic’s finpro claims managers, however, the individual may potentially be involved in claims across other Mosaic lines of business. The position is located in London.
Key Responsibilities
- Day-to-day management of own portfolio of claims and associated tasks arising out of caseload
- Evaluate information on coverage, liability, and damages to determine extent of exposure to insured and company
- Directly and closely monitor assignments to experts and defence counsel
- Provide outstanding customer service and build longstanding relationships with insureds, brokers, and partners
- Communicate coverage positions to insureds
- Set and monitor reserves within authority
- Report to reinsurers and other insurance partners
- Support business leaders on an as-needed basis on claims and underwriting related issues
- Attendance at mediations and trials, as necessary
Skills, Experience and Education
- Four to six years of experience as a claims adjuster in the London market handling professional indemnity or financial institutions claims
- Knowledge of industry best practices and systems, including ECF
- Strong relationship-management skills, particularly in adverse or high-pressure situations
- Ability to work independently
- Experience of working with Lloyd’s/Lloyd’s certifications a plus
- Excellent interpersonal communications and negotiation skills; ability to deal with customers and business partners in a professional manner
- Ability to make prompt, intelligent decisions based on detailed analysis of complex issues
- Entrepreneurial nature of company necessitates willingness to adapt as needed to help team
- Educated to at least A-level standard
The successful candidate will be required to study towards CII qualifications, if not already obtained.
Claims Adjuster in London employer: Mosaic
Mosaic is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets tradition in the insurance sector. With a strong focus on employee development, we provide opportunities for professional growth through ongoing training and support for CII qualifications, fostering a culture of collaboration and excellence. Join us to be part of a global team that values your contributions and empowers you to build lasting relationships with clients and partners while navigating exciting challenges in the claims landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Mosaic). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Mosaic. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Adjuster in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Mosaic.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Mosaic. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Mosaic
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Mosaic to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Mosaic, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Mosaic's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
