Stream is seeking a Vulnerable Customer Support Specialist to join our UK team. You will handle customer queries with empathy, identify vulnerability indicators, and signpost to budgeting tools, financial coaching, and external support organisations where appropriate.
The role emphasises safeguarding, FCA Consumer Duty, collaboration with the wider Support team, Compliance, and our Customer Success department to ensure meaningful support for at-risk customers.
#J-18808-LjbffrCompassionate Vulnerable-Customer Support Specialist employer: Mosaic.tech
Harness is an exceptional employer that fosters a dynamic work culture in London, where innovation meets collaboration. With comprehensive healthcare benefits, flexible work schedules, and a strong emphasis on employee growth through regular team-building events and professional development opportunities, Harness empowers its employees to thrive both personally and professionally. Join a forward-thinking team that is at the forefront of AI software delivery, making a meaningful impact in the tech industry.
