At a Glance
- Tasks: Lead a dynamic team to manage the order fulfilment process and drive continuous improvement.
- Company: Join a growing business with a supportive and collaborative culture.
- Benefits: Enjoy a competitive salary, generous leave, and casual dress code.
- Other info: Opportunity for career growth and involvement in exciting projects.
- Why this job: Make a real impact on operational performance while developing your leadership skills.
- Qualifications: Experience in team management and strong organisational skills are essential.
The predicted salary is between 35000 - 40000 £ per year.
Order Fulfilment Manager – Harlow (Office Based). Salary: £35,000 - £40,000 per annum. Working hours: Full Time, 36.5 Hours per week.
Key Responsibilities
- Team
Leadership: Lead, motivate and develop the Order Fulfilment team; allocate workloads and manage departmental priorities; conduct one‑to‑one meetings, coaching and performance reviews; develop team capability through training and cross‑skilling; ensure effective holiday and absence cover.
- Order
Fulfilment: Manage the end‑to‑end order fulfilment process; oversee contract reviews, sales order processing and purchase order creation; monitor supplier confirmations and delivery schedules; ensure accurate order progression and timely customer updates; maintain accurate information within Sage 50 and internal systems.
- Performance & Process
Improvement: Monitor KPIs and identify operational trends; investigate delays and implement corrective actions; use Root Cause Analysis and Pareto Analysis to drive continuous improvement; improve departmental processes and Standard Operating Procedures; support automation initiatives and system enhancements.
- Stakeholder
Management: Build strong working relationships across Sales, Purchasing and Operations; communicate order updates and delivery information clearly; Escalate supplier, capacity and operational issues where required; represent the Order Fulfilment function in cross‑departmental meetings.
About You
- Previous experience managing or supervising a small team.
- Strong organisational and planning skills.
- Excellent attention to detail.
- A proactive and analytical approach to problem solving.
- Experience using KPIs to monitor and improve performance.
- Strong communication and stakeholder management skills.
- Good Microsoft Office skills, particularly Excel.
- Experience using ERP, order management or accounting systems.
- The confidence to embrace new systems and technology.
Desirable Experience
- Sage 50 Aerospace, defence, electronics or manufacturing sectors.
- ISO 9001, AS9120 or similar quality standards.
- Process improvement methodologies.
- Root Cause Analysis.
- Pareto Analysis.
- Supplier performance management.
- ERP implementation or system improvement projects.
Benefits
- Salary of £35,000 - £40,000, depending on experience.
- 36.5‑hour working week.
- 23 days annual leave plus Bank Holidays.
- Company pension.
- Free on‑site parking.
- Casual dress.
- Company events.
- Paid volunteer days.
- Supportive and collaborative working environment.
- Genuine opportunity to influence and improve operational performance within a growing business.
Essential Skills
- Team Leadership
- Order Fulfilment
- Supply Chain
- Purchasing
- Sales Order Processing
- ERP Systems
- Sage 50 (desirable)
- Process Improvement
- Continuous Improvement
- KPI Management
- Microsoft Excel
- Supplier Management
- Root Cause Analysis
- Planning & Organisation
- Customer Service
- Communication
- Problem Solving
- #J-18808-Ljbffr
Order Fulfilment Manager in Harlow employer: Mosaic Recruitment Ltd.,
As an Interim Fleet and Workshop Manager, you will join a dynamic team that values leadership and operational excellence in a supportive work environment. Our company prioritises employee growth through continuous training and development opportunities, ensuring you can enhance your skills while contributing to a compliant and efficient fleet management system. Located in a vibrant area, we offer a competitive salary and a culture that fosters collaboration and innovation, making it an excellent place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Order Fulfilment Manager in Harlow
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Mosaic Recruitment Ltd.,, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Order Fulfilment Manager.
We think you need these skills to ace Order Fulfilment Manager in Harlow
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Mosaic Recruitment Ltd.,. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Mosaic Recruitment Ltd., and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Mosaic Recruitment Ltd.,
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Mosaic Recruitment Ltd.,.
✨Research Specific Challenges Faced by Mosaic Recruitment Ltd.,
Look into any unique supply chain challenges Mosaic Recruitment Ltd., might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!