At a Glance
- Tasks: Support daily operations and lead a vibrant team in a classic bar setting.
- Company: Charming bar and restaurant in the heart of the City, known for its modern British menu.
- Benefits: Weekly bonuses, 50% off food, 20% off drinks, and great work/life balance.
- Other info: Exciting career progression opportunities and a fun annual team party.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Relaxed Bar with a classic vibe offering a Modern British menu, fine wines and classic cocktails. Situated in the heart of the City just off Mincing Lane, this striking bar and restaurant is a popular choice amongst the city crowd.
Role Overview
As the Assistant General Manager, you’ll play a vital role in daily operations, team leadership, and customer satisfaction. Working closely with the General Manager, you’ll help oversee all aspects of the pub/restaurant, from ensuring high-quality service to supporting team development. You’ll lead by example, maintain high standards, and ensure that both staff and guests feel valued and engaged.
Key Responsibilities
- Operational Support: Assist the General Manager in all daily operations, including opening/closing procedures, cash handling, and inventory management.
- Staff Supervision: Lead, train, and motivate team members to deliver exceptional service; assist with scheduling and performance reviews.
- Customer Experience: Ensure an outstanding customer experience, proactively addressing any issues and building strong relationships with regular guests.
- Quality Assurance: Uphold high standards in food, drink, and service quality; work closely with kitchen/bar teams to maintain consistency.
- Compliance: Ensure health, safety, and licensing regulations are strictly adhered to.
- Financial Oversight: Assist in managing budgets, monitoring expenses, and achieving financial targets; support in analyzing performance data to optimize operations.
Qualifications
- Proven experience in a managerial role within a pub, restaurant, or hospitality environment.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Excellent communication and problem-solving abilities.
- Knowledge of health, safety, and food hygiene standards.
- Flexibility to work evenings, weekends, and holidays as needed.
- A passion for delivering outstanding customer service and a positive guest experience.
What We Offer
- A discretionary bonus scheme paid out weekly based on the site KPI's.
- Our annual team party.
- 48 hour contract and a commitment for a good work/life balance.
- 50% off food and 20% off drink in all our venues.
- The usual - pension and team meals.
- Great progression opportunities within the company.
If you’re passionate about hospitality and ready to bring your skills to a dynamic and welcoming pub/restaurant, we’d love to hear from you!
Assistant General Manager in London employer: Mosaic-Pub-
Join a vibrant and relaxed bar in the heart of the City, where you can thrive as an Assistant General Manager. With a strong focus on team development and customer satisfaction, we offer a supportive work culture that values your contributions and encourages growth. Enjoy benefits like a discretionary bonus scheme, generous discounts, and excellent progression opportunities, all while working in a dynamic environment that celebrates the art of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Assistant General Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Show up in style! If you can, visit the bar or restaurant you’re interested in working at. Chat with the staff, soak up the vibe, and make a good impression. It’s a fantastic way to demonstrate your passion for the place and get a feel for the team culture.
✨Tip Number 3
Prepare for the interview like it’s a big night out! Research the venue, understand their menu, and think about how you can contribute to their success. Bring your A-game when it comes to showcasing your leadership skills and customer service experience.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from passionate candidates. Plus, it shows you’re genuinely interested in being part of our team. Let’s make it happen!
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality shine through in your application. Share why you love working in this industry and what excites you about the role of Assistant General Manager.
Tailor Your CV:Make sure your CV highlights relevant experience in managerial roles within pubs or restaurants. We want to see how your skills align with our needs, so don’t be shy about showcasing your leadership and customer service achievements.
Craft a Personal Cover Letter:Your cover letter is your chance to connect with us on a personal level. Tell us a bit about yourself, your management style, and how you plan to enhance the customer experience at our bar. Keep it friendly and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mosaic-Pub-
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with the bar's vibe, menu, and customer base. Visit the venue if you can, or check out their website and social media. This will help you speak confidently about how you can contribute to the atmosphere and service.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and trained staff in the past. Think about specific situations where you resolved conflicts or improved team performance, as this will demonstrate your capability to inspire others.
✨Emphasise Customer Experience
Be ready to discuss how you would enhance customer satisfaction. Share your ideas on building relationships with regular guests and handling complaints. Showing that you prioritise the customer experience will resonate well with the interviewers.
✨Understand Financial Oversight
Brush up on basic financial management concepts relevant to the role. Be prepared to talk about how you’ve managed budgets or analysed performance data in previous roles. This shows that you’re not just about service but also understand the business side of things.
