At a Glance
- Tasks: Support daily operations and lead a vibrant team in a classic bar setting.
- Company: Trendy bar and restaurant in the heart of the City, known for its modern British menu.
- Benefits: Weekly bonuses, 50% off food, 20% off drinks, and great work/life balance.
- Other info: Exciting career progression opportunities in a relaxed and engaging environment.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Relaxed Bar with a classic vibe offering a Modern British menu, fine wines and classic cocktails. Situated in the heart of the City just off Mincing Lane, this striking bar and restaurant is a popular choice amongst the city crowd.
Role Overview
As the Assistant General Manager, you’ll play a vital role in daily operations, team leadership, and customer satisfaction. Working closely with the General Manager, you’ll help oversee all aspects of the pub/restaurant, from ensuring high-quality service to supporting team development. You’ll lead by example, maintain high standards, and ensure that both staff and guests feel valued and engaged.
Key Responsibilities
- Operational Support: Assist the General Manager in all daily operations, including opening/closing procedures, cash handling, and inventory management.
- Staff Supervision: Lead, train, and motivate team members to deliver exceptional service; assist with scheduling and performance reviews.
- Customer Experience: Ensure an outstanding customer experience, proactively addressing any issues and building strong relationships with regular guests.
- Quality Assurance: Uphold high standards in food, drink, and service quality; work closely with kitchen/bar teams to maintain consistency.
- Compliance: Ensure health, safety, and licensing regulations are strictly adhered to.
- Financial Oversight: Assist in managing budgets, monitoring expenses, and achieving financial targets; support in analyzing performance data to optimize operations.
Qualifications
- Proven experience in a managerial role within a pub, restaurant, or hospitality environment.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Excellent communication and problem-solving abilities.
- Knowledge of health, safety, and food hygiene standards.
- Flexibility to work evenings, weekends, and holidays as needed.
- A passion for delivering outstanding customer service and a positive guest experience.
What We Offer
- A discretionary bonus scheme paid out weekly based on the site KPI's.
- Our annual team party.
- 48 hour contract and a commitment for a good work/life balance.
- 50% off food and 20% off drink in all our venues and the usual - pension and team meals.
- Great progression opportunities within the company.
If you’re passionate about hospitality and ready to bring your skills to a dynamic and welcoming pub/restaurant, we’d love to hear from you!
Assistant General Manager employer: Mosaic-Pub-
Join a vibrant and relaxed bar in the heart of the City, where you can thrive as an Assistant General Manager. With a commitment to work/life balance, generous discounts, and a supportive team culture, this role offers excellent opportunities for personal and professional growth in a dynamic hospitality environment. Be part of a team that values exceptional service and fosters strong relationships with both staff and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Get out there and mingle with folks in the hospitality scene. Attend industry events, join local groups, or even pop into bars and restaurants to chat with staff. You never know who might have a lead on that perfect Assistant General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles. We love seeing genuine enthusiasm!
✨Tip Number 3
Follow up after your chats! A quick thank-you email or message can go a long way. It shows you're keen and professional. Plus, it keeps you fresh in their minds when they're making decisions about candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals like you. Keep an eye on our job listings and make sure your application stands out by highlighting your leadership skills and customer service experience.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality industry! In your application, share why you love working in bars and restaurants, and how you can contribute to creating a fantastic atmosphere for our guests.
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Assistant General Manager role. Focus on your leadership skills, customer service achievements, and any specific examples of how you've improved operations in previous roles.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey in hospitality, your management style, and how you plan to lead our team to success. Keep it friendly and engaging!
Apply Through Our Website:We want to make the application process as smooth as possible for you. Head over to our website to submit your application directly, and ensure you follow any specific instructions we’ve provided to stand out from the crowd!
How to prepare for a job interview at Mosaic-Pub-
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with the bar's vibe, menu, and customer base. Visit the venue if you can, or check out their website and social media. This will help you speak confidently about how you can contribute to the atmosphere and service.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and trained staff in the past. Think about specific situations where you resolved conflicts or improved team performance, as this will demonstrate your capability to inspire others.
✨Emphasise Customer Experience
Be ready to discuss your approach to ensuring outstanding customer service. Share stories that highlight your ability to build relationships with guests and handle complaints gracefully. This shows that you understand the importance of customer satisfaction in a hospitality setting.
✨Understand Financial Management
Brush up on basic financial concepts relevant to the role, like budgeting and expense monitoring. Be prepared to discuss how you’ve managed finances in previous roles, as this will show your potential employer that you can help achieve financial targets and optimise operations.
