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- Tasks: Lead a vibrant pub and restaurant through its exciting reopening phase.
- Company: The Running Horse, a lively venue with a strong team and loyal customers.
- Benefits: Competitive salary, excellent bonus scheme, and real autonomy in your role.
- Why this job: Bring fresh ideas and energy to a beloved venue while driving sales and guest experience.
- Qualifications: Hands-on experience in hospitality and a passion for motivating teams.
- Other info: Great opportunities for career progression within a supportive independent business.
The predicted salary is between 36000 - 60000 £ per year.
A stone's throw from Aldgate East station, The Running Horse is a pub and restaurant with a lively atmosphere and an excellent range of craft beers. We’re looking for a hands-on General Manager to lead a well-loved venue in Aldgate as it reopens following an exciting refurbishment. The foundations are already in place — a great existing team and loyal customers — but we’re now looking for the right GM to bring new energy, fresh ideas, and extra sparkle to help push sales and take the business forward.
You’ll be closely involved in the reopening phase, with real input into service style, standards, and commercial strategy, while putting your own stamp on how the venue operates day to day.
Who This Is ForThis role is ideal for a GM (or a very strong Deputy ready to step up) who:
- Is hands-on and floor-focused
- Lives and breathes great hospitality, service, and standards
- Enjoys motivating and developing an existing team
- Has a strong commercial mindset and knows how to grow sales
- Wants autonomy and influence within an independent business
You’ll be trusted to:
- Lead the venue through its refurbishment relaunch
- Develop and elevate an already-strong team
- Fine-tune the offer and guest experience
- Drive sales while keeping a close eye on costs
- Set the tone, lead by example, and own the business
- Competitive salary
- One of the best bonus schemes around — paid monthly and based on bottom-line performance
- Real autonomy and input into how the business evolves
- A supportive, independent operation that values quality and people
- There is plenty of opportunity to progress or move within the company with 25 other pubs across the UK within the Mosaic umbrella.
General Manager in London employer: Mosaic Pub & Dining
Contact Detail:
Mosaic Pub & Dining Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Running Horse and soak up the atmosphere. Chat with the staff and customers to understand what makes it tick. This will give you a leg up in showing your genuine interest and enthusiasm for the role.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've motivated teams in the past. We want to hear about those moments when you turned a struggling team into a high-performing one. It’s all about demonstrating that hands-on approach!
✨Tip Number 3
Bring fresh ideas to the table! Think about how you can elevate the guest experience at The Running Horse. Whether it's a new service style or a unique event idea, we love candidates who can think outside the box and are ready to make an impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a simple yet effective way to keep yourself top of mind and show that you’re genuinely interested in joining the team.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you live and breathe great service and standards. Share specific examples of how you've motivated teams or enhanced guest experiences in the past.
Be Authentic and Personal: Don’t be afraid to let your personality come through in your application. We’re looking for someone who can bring new energy and fresh ideas, so share your unique approach to managing a venue and what makes you stand out as a candidate.
Highlight Your Commercial Mindset: Make sure to emphasise your understanding of sales growth and cost management. We want to know how you’ve successfully driven sales in previous roles and what strategies you’d consider implementing at The Running Horse.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mosaic Pub & Dining
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on The Running Horse. Familiarise yourself with its menu, atmosphere, and customer reviews. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've motivated teams in the past. Discuss your approach to developing staff and maintaining high service standards, as this aligns perfectly with what they’re looking for.
✨Bring Fresh Ideas to the Table
Think about innovative strategies you could implement to drive sales and improve the overall guest experience. Whether it’s new promotions or events, having a few ideas ready to share will demonstrate your proactive mindset and readiness to take the venue to the next level.
✨Emphasise Your Commercial Acumen
Be ready to discuss how you’ve successfully managed costs while driving sales in previous roles. Highlight any experience you have with budgeting or financial planning, as this will reassure them that you can keep a close eye on costs while pushing for growth.
