At a Glance
- Tasks: Lead a dynamic team to ensure exceptional service and smooth operations in a vibrant pub environment.
- Company: The Admiral Hardy, a lively British pub in the heart of Greenwich.
- Benefits: 50% off food and 20% off drinks, plus growth opportunities in a supportive setting.
- Other info: Be part of a culture that values excellence, teamwork, and personal growth.
- Why this job: Join a fun team and create memorable experiences for guests while developing your leadership skills.
- Qualifications: Experience in hospitality or retail, strong organisational skills, and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
At the corner of the market, centrally located in the heart of Greenwich, The Admiral Hardy is your ideal British pub, bar and event space, catering to families, tourists and students alike. The site hosts two separate events spaces and a spacious pub as well as a 7 bedroom hotel.
As a Supervisor, you play a key role in the smooth and successful operation of our business. You will lead by example, ensuring daily tasks are completed efficiently while maintaining a positive and safe environment for both staff and guests. This position requires a hands-on approach, excellent communication skills, and the ability to inspire and support team members during shifts.
Key Responsibilities:- Oversee the day-to-day operations, ensuring all tasks are completed to the highest standard.
- Support and guide team members during shifts, fostering collaboration and a positive work environment.
- Take charge of running individual shifts, ensuring seamless service and operational efficiency.
- Ensure every guest has an outstanding experience, resolving issues promptly and professionally.
- Monitor and enforce compliance with health and safety regulations, maintaining a safe environment for staff and guests.
- Uphold company standards and policies while contributing to a culture of excellence and accountability.
- Previous experience in a supervisory or team leadership role, preferably in hospitality or retail.
- Strong organizational skills with the ability to multitask and prioritize under pressure.
- A passion for delivering exceptional customer experiences.
- Excellent problem-solving abilities and attention to detail.
- Knowledge of health and safety regulations and a commitment to ensuring compliance.
- A positive attitude, with the ability to motivate and inspire a team.
- A supportive and inclusive work environment.
- Opportunities for personal and professional growth.
- 50% off food, 20% off drinks at all Mosaic Pub and Dining Venues.
FOH Supervisor in London employer: Mosaic Pub & Dining
The Admiral Hardy is an exceptional employer, offering a vibrant and inclusive work culture in the heart of Greenwich. With a strong focus on employee growth and development, team members enjoy opportunities to enhance their skills while benefiting from generous discounts on food and drinks. Join us to be part of a dynamic team that values collaboration and delivers outstanding experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Admiral Hardy and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to inspire and support your team. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've resolved issues effectively. Be ready to share these during your interview to demonstrate how you can maintain a positive environment for both staff and guests.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to highlight your passion for hospitality and your commitment to delivering exceptional customer experiences in your application.
We think you need these skills to ace FOH Supervisor in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the role of Foh Supervisor. Highlight your relevant experience in hospitality and how you've successfully led teams before. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mosaic Pub & Dining
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with The Admiral Hardy. Understand its layout, menu offerings, and the type of events they host. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you inspired your team and maintained a positive environment, as this is crucial for the role.
✨Demonstrate Customer Focus
The Admiral Hardy prides itself on exceptional customer experiences. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that showcase your problem-solving skills and ability to handle difficult situations with grace.
✨Understand Health and Safety Regulations
Since compliance with health and safety regulations is key, brush up on relevant laws and best practices before your interview. Be prepared to discuss how you've ensured safety in past roles and how you would maintain a safe environment at The Admiral Hardy.
