At a Glance
- Tasks: Lead a vibrant pub and restaurant through its exciting reopening phase.
- Company: The Running Horse, a lively venue with a strong team and loyal customers.
- Benefits: Competitive salary, excellent bonus scheme, and real autonomy in your role.
- Other info: Opportunities for career progression within a supportive independent company.
- Why this job: Bring fresh ideas and energy to a beloved venue while driving sales and guest experience.
- Qualifications: Experience as a GM or strong Deputy with a passion for hospitality.
The predicted salary is between 36000 - 60000 £ per year.
A stone's throw from Aldgate East station, The Running Horse is a pub and restaurant with a lively atmosphere and an excellent range of craft beers. Fresh look. Strong team. Ready for the next level. We’re looking for a hands-on General Manager to lead a well-loved venue in Aldgate as it reopens following an exciting refurbishment. The foundations are already in place — a great existing team and loyal customers — but we’re now looking for the right GM to bring new energy, fresh ideas, and extra sparkle to help push sales and take the business forward. You’ll be closely involved in the reopening phase, with real input into service style, standards, and commercial strategy, while putting your own stamp on how the venue operates day to day.
Who This Is For
- This role is ideal for a GM (or a very strong Deputy ready to step up) who:
- Is hands‑on and floor‑focused
- Lives and breathes great hospitality, service, and standards
- Enjoys motivating and developing an existing team
- Has a strong commercial mindset and knows how to grow sales
- Wants autonomy and influence within an independent business
The Role
- You’ll be trusted to:
- Lead the venue through its refurbishment relaunch
- Develop and elevate an already‑strong team
- Fine‑tune the offer and guest experience
- Drive sales while keeping a close eye on costs
- Set the tone, lead by example, and own the business
What You’ll Get
- Competitive salary
- One of the best bonus schemes around — paid monthly and based on bottom‑line performance
- Real autonomy and input into how the business evolves
- A supportive, independent operation that values quality and people
- There is plenty of opportunity to progress or move within the company with 25 other pubs across the UK within the Mosaic umbrella.
General Manager employer: Mosaic Pub & Dining
Join our vibrant pub where we prioritise a fun and supportive work culture, perfect for those who thrive in a lively environment. With competitive pay, tips, and opportunities for personal growth, you'll be part of a dedicated team that values your contributions while creating memorable experiences for our guests. Enjoy staff discounts on food and drinks as you engage with a diverse clientele in a welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mosaic Pub & Dining. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mosaic Pub & Dining
Don't be shy about reaching out to Mosaic Pub & Dining directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mosaic Pub & Dining and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mosaic Pub & Dining
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
