General Manager

General Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant pub and restaurant through its exciting reopening phase.
  • Company: The Running Horse, a lively venue with a strong team and loyal customers.
  • Benefits: Competitive salary, excellent bonus scheme, and real autonomy in your role.
  • Why this job: Bring fresh ideas and energy to a beloved venue while driving sales and guest experience.
  • Qualifications: Experience as a GM or strong Deputy with a passion for hospitality.
  • Other info: Opportunities for career progression within a supportive independent company.

The predicted salary is between 36000 - 60000 £ per year.

A stone's throw from Aldgate East station, The Running Horse is a pub and restaurant with a lively atmosphere and an excellent range of craft beers. Fresh look. Strong team. Ready for the next level. We’re looking for a hands-on General Manager to lead a well-loved venue in Aldgate as it reopens following an exciting refurbishment. The foundations are already in place — a great existing team and loyal customers — but we’re now looking for the right GM to bring new energy, fresh ideas, and extra sparkle to help push sales and take the business forward. You’ll be closely involved in the reopening phase, with real input into service style, standards, and commercial strategy, while putting your own stamp on how the venue operates day to day.

Who This Is For

  • This role is ideal for a GM (or a very strong Deputy ready to step up) who:
  • Is hands‑on and floor‑focused
  • Lives and breathes great hospitality, service, and standards
  • Enjoys motivating and developing an existing team
  • Has a strong commercial mindset and knows how to grow sales
  • Wants autonomy and influence within an independent business

The Role

  • You’ll be trusted to:
  • Lead the venue through its refurbishment relaunch
  • Develop and elevate an already‑strong team
  • Fine‑tune the offer and guest experience
  • Drive sales while keeping a close eye on costs
  • Set the tone, lead by example, and own the business

What You’ll Get

  • Competitive salary
  • One of the best bonus schemes around — paid monthly and based on bottom‑line performance
  • Real autonomy and input into how the business evolves
  • A supportive, independent operation that values quality and people
  • There is plenty of opportunity to progress or move within the company with 25 other pubs across the UK within the Mosaic umbrella.

General Manager employer: Mosaic Pub & Dining

The Running Horse, located just steps from Aldgate East station, is an exceptional employer that fosters a vibrant work culture and values its team members. With a competitive salary and one of the best bonus schemes in the industry, employees enjoy real autonomy and the chance to influence the business's evolution. The company also offers ample opportunities for career progression within its network of 25 pubs across the UK, making it an ideal place for those passionate about hospitality and looking to make a meaningful impact.
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Contact Detail:

Mosaic Pub & Dining Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to former colleagues or mentors. You never know who might have the inside scoop on a great opportunity!

✨Tip Number 2

Show your passion for hospitality! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your ideas on how to elevate guest experiences and drive sales. They’ll love seeing that you’re ready to bring fresh energy to their venue.

✨Tip Number 3

Prepare for interviews by researching the venue thoroughly. Know their menu, understand their customer base, and think about how you can contribute to their success. This will not only impress them but also help you tailor your approach to fit their unique vibe.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for someone like you. Plus, it’s a great way to show you’re serious about joining our team and being part of something special at The Running Horse.

We think you need these skills to ace General Manager

Leadership
Hospitality Management
Team Development
Sales Growth
Commercial Strategy
Service Standards
Motivational Skills
Operational Management
Cost Control
Customer Experience Enhancement
Autonomy in Decision-Making
Refurbishment Management
Communication Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for great service and hospitality shine through. We want to see how you live and breathe this industry, so share your experiences that highlight your hands-on approach and commitment to excellence.

Be Authentic and Personal: Don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can bring fresh ideas and energy to The Running Horse, so tell us what makes you unique and how you’d put your own stamp on the venue.

Highlight Your Leadership Skills: As a General Manager, you’ll be leading a strong team, so make sure to showcase your leadership experience. Share examples of how you’ve motivated and developed teams in the past, and how you plan to elevate our already-great crew.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out on this opportunity to join our vibrant team!

How to prepare for a job interview at Mosaic Pub & Dining

✨Know the Venue Inside Out

Before your interview, make sure you’ve done your homework on The Running Horse. Familiarise yourself with its history, menu, and customer reviews. This will not only show your genuine interest but also help you come up with fresh ideas to enhance the guest experience.

✨Showcase Your Leadership Style

As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and develop teams. Share specific examples of how you've successfully led a team in the past, especially in high-pressure situations, to demonstrate your hands-on approach.

✨Bring Your Commercial Mindset

This role requires a strong commercial mindset. Think about how you can drive sales while managing costs effectively. Prepare to discuss strategies you’ve implemented in previous roles that have positively impacted the bottom line, and be ready to brainstorm new ideas during the interview.

✨Be Ready to Discuss Service Standards

Service standards are key in hospitality. Be prepared to talk about what great service means to you and how you would implement these standards at The Running Horse. Consider sharing examples of how you’ve improved service in past roles and how you plan to elevate the guest experience post-refurbishment.

General Manager
Mosaic Pub & Dining
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