This stunning bar and restaurant is centrally located along the Thames in London’s exciting Greenwich. Set over two floors with a large outdoor space, the gorgeous venue features stylish interiors, an impressive frontage and remarkable river views. Complimented by a light and airy interior, The Oystercatcher offers an open-concept, all-inclusive space.
As a Front of House supervisor, you play a key role in the smooth and successful operation of our business. You will lead by example, ensuring daily tasks are completed efficiently while maintaining a positive and safe environment for both staff and guests. This position requires a hands‑on approach, excellent communication skills, and the ability to inspire and support team members during shifts.
Key Responsibilities:
- Oversee the day‑to‑day operations, ensuring all tasks are completed to the highest standard.
- Support and guide team members during shifts, fostering collaboration and a positive work environment.
- Take charge of running individual shifts, ensuring seamless service and operational efficiency.
- Ensure every guest has an outstanding experience, resolving issues promptly and professionally.
- Monitor and enforce compliance with health and safety regulations, maintaining a safe environment for staff and guests.
- Uphold company standards and policies while contributing to a culture of excellence and accountability.
What We’re Looking For:
- Previous food service experience in a supervisory or team leadership role, preferably in hospitality.
- Strong organizational skills with the ability to multitask and prioritize under pressure.
- A passion for delivering exceptional customer experiences. Table service experience would be required.
- Excellent problem‑solving abilities and attention to detail.
- Knowledge of health and safety regulations and a commitment to ensuring compliance.
- A positive attitude, with the ability to motivate and inspire a team.
What We Offer:
- A supportive and inclusive work environment.
- Opportunities for personal and professional growth.
- 50% off food, 20% off drinks at all Mosaic Pub and Dining Venues.
Compensation: Competitive salary
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FOH Supervisor employer: Mosaic Pub & Dining
Join our vibrant team at this cosy gastropub in Bessels Green, where we pride ourselves on creating memorable experiences for our guests. With a supportive work culture, competitive pay, and opportunities for career advancement, you'll thrive in an environment that values your passion for hospitality. Enjoy staff discounts and the chance to work in a charming setting that reflects the unique character of the community.
