At a Glance
- Tasks: Lead a vibrant team to ensure exceptional service and smooth operations in a lively pub environment.
- Company: The Admiral Hardy, a popular British pub in the heart of Greenwich.
- Benefits: 50% off food and 20% off drinks, plus growth opportunities in a supportive setting.
- Other info: Join a fun, inclusive workplace with plenty of chances to grow your career.
- Why this job: Be part of a dynamic team and create memorable experiences for guests every day.
- Qualifications: Experience in hospitality leadership, strong organisational skills, and a passion for customer service.
The predicted salary is between 22950 - 28050 £ per year.
At the corner of the market, centrally located in the heart of Greenwich, The Admiral Hardy is your ideal British pub, bar and event space, catering to families, tourists and students alike.
The site hosts two separate event spaces and a spacious pub as well as a 7 bedroom hotel.
As a Supervisor, you play a key role in the smooth and successful operation of our business.
You will lead by example, ensuring daily tasks are completed efficiently while maintaining a positive and safe environment for both staff and guests.
This position requires a hands‑on approach, excellent communication skills, and the ability to inspire and support team members during shifts.
Key Responsibilities
- Oversee the day-to-day operations, ensuring all tasks are completed to the highest standard.
- Support and guide team members during shifts, fostering collaboration and a positive work environment.
- Take charge of running individual shifts, ensuring seamless service and operational efficiency.
- Ensure every guest has an outstanding experience, resolving issues promptly and professionally.
- Monitor and enforce compliance with health and safety regulations, maintaining a safe environment for staff and guests.
- Uphold company standards and policies while contributing to a culture of excellence and accountability.
What We’re Looking For
- Previous experience in a supervisory or team leadership role, preferably in hospitality or retail.
- Strong organizational skills with the ability to multitask and prioritize under pressure.
- A passion for delivering exceptional customer experiences.
- Excellent problem‑solving abilities and attention to detail.
- Knowledge of health and safety regulations and a commitment to ensuring compliance.
- A positive attitude, with the ability to motivate and inspire a team.
What We Offer
- A supportive and inclusive work environment.
- Opportunities for personal and professional growth.
- 50% off food, 20% off drinks at all Mosaic Pub and Dining Venues.
- #J-18808-Ljbffr
FOH Supervisor employer: Mosaic Pub & Dining
Join our vibrant pub where we prioritise a fun and supportive work culture, perfect for those who thrive in a lively environment. With competitive pay, tips, and opportunities for personal growth, you'll be part of a dedicated team that values your contributions while creating memorable experiences for our guests. Enjoy staff discounts on food and drinks as you engage with a diverse clientele in a welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mosaic Pub & Dining. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mosaic Pub & Dining
Don't be shy about reaching out to Mosaic Pub & Dining directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FOH Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mosaic Pub & Dining and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mosaic Pub & Dining
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
