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- Tasks: Lead a vibrant team to ensure exceptional service and smooth operations.
- Company: The Button Factory, a lively venue in Birmingham's Jewellery Quarter.
- Benefits: 50% off food, 20% off drinks, and growth opportunities.
- Why this job: Be part of a dynamic environment where you can inspire and make a difference.
- Qualifications: Experience in hospitality leadership and a passion for customer service.
- Other info: Join a supportive team and enjoy a fun workplace atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Situated in the heart of Birmingham’s Jewellery Quarter, The Button Factory has restored and extended one of the quarter’s traditional buildings. The venue hosts a spacious 40 seater restaurant, 2 bars, a garden terrace and outside courtyard which can hold up to 350 people. From Sunday Roasts, BBQ dinners, Wedding Receptions to evening drinks, the Button Factory has something for everyone.
As a Supervisor, you play a key role in the smooth and successful operation of our business. You will lead by example, ensuring daily tasks are completed efficiently while maintaining a positive and safe environment for both staff and guests. This position requires a hands-on approach, excellent communication skills, and the ability to inspire and support team members during shifts.
Key Responsibilities:- Oversee the day-to-day operations, ensuring all tasks are completed to the highest standard.
- Support and guide team members during shifts, fostering collaboration and a positive work environment.
- Take charge of running individual shifts, ensuring seamless service and operational efficiency.
- Ensure every guest has an outstanding experience, resolving issues promptly and professionally.
- Monitor and enforce compliance with health and safety regulations, maintaining a safe environment for staff and guests.
- Uphold company standards and policies while contributing to a culture of excellence and accountability.
- Previous experience in a supervisory or team leadership role, preferably in hospitality or retail.
- Strong organizational skills with the ability to multitask and prioritize under pressure.
- A passion for delivering exceptional customer experiences.
- Excellent problem-solving abilities and attention to detail.
- Knowledge of health and safety regulations and a commitment to ensuring compliance.
- A positive attitude, with the ability to motivate and inspire a team.
- A supportive and inclusive work environment.
- Opportunities for personal and professional growth.
- 50% off food, 20% off drinks at all Mosaic Pub and Dining Venues.
FOH Supervisor in Birmingham employer: Mosaic Pub & Dining
Contact Detail:
Mosaic Pub & Dining Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor in Birmingham
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Button Factory and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the place.
✨Tip Number 2
Practice your communication skills! As a FOH Supervisor, you'll need to inspire your team and engage with guests. Try role-playing scenarios with friends to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experience where you resolved issues effectively. This will demonstrate your ability to handle challenges in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join our team at The Button Factory.
We think you need these skills to ace FOH Supervisor in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the FOH Supervisor role. Highlight your relevant experience in hospitality and how it aligns with our values at The Button Factory. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for key achievements and skills, making it easy for us to see why you’re the perfect fit for the job. We appreciate straightforwardness!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Mosaic Pub & Dining
✨Know the Venue Inside Out
Before your interview, take some time to research The Button Factory. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a FOH Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you inspired your team and maintained a positive environment during busy shifts.
✨Demonstrate Problem-Solving Abilities
Think of specific scenarios where you've had to think on your feet in a hospitality setting. Be ready to discuss how you handled difficult situations, ensuring guest satisfaction while adhering to health and safety regulations. This will showcase your ability to maintain operational efficiency.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows that you're not just interested in the job, but also in contributing to a positive work environment and understanding how you can grow within the team.