At a Glance
- Tasks: Manage claims portfolios, evaluate coverage, and provide top-notch customer service.
- Company: Mosaic, a global leader in specialty insurance with a collaborative culture.
- Benefits: Competitive salary, professional development, and opportunities to work with top-rated carriers.
- Other info: Located in London with excellent career growth and support for CII qualifications.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: 4-6 years as a claims adjuster with strong relationship-management skills.
The predicted salary is between 55000 - 65000 £ per year.
Company Summary
Mosaic is a global specialty insurance platform with an innovative structure allowing deployment of different forms of capital aligned for the benefit of clients and partners. We underwrite for 40 other top-rated carriers alongside our Lloyd’s syndicates 1609 and 2610—offering lead-line + syndicated capacity, and claims-settlement authority across eight product lines via six countries. We harness the heritage of Lloyd’s and benefit from the market’s global licenses and financial-strength ratings.
Job Spec
Mosaic is looking to hire a Claims Adjuster experienced in Professional Liability, Financial Institutions and D&O. The role will be suitable for an individual currently in a claims adjuster role with four to six years of experience. The role will report to one of Mosaic’s finpro claims managers, however, the individual may potentially be involved in claims across other Mosaic lines of business. The position is located in London.
Key Responsibilities
- Day-to-day management of own portfolio of claims and associated tasks arising out of caseload
- Evaluate information on coverage, liability, and damages to determine extent of exposure to insured and company
- Directly and closely monitor assignments to experts and defence counsel
- Provide outstanding customer service and build longstanding relationships with insureds, brokers, and partners
- Communicate coverage positions to insureds
- Set and monitor reserves within authority
- Report to reinsurers and other insurance partners
- Support business leaders on an as-needed basis on claims and underwriting related issues
- Attendance at mediations and trials, as necessary
Skills, Experience and Education
- Four to six years of experience as a claims adjuster in the London market handling professional indemnity or financial institutions claims
- Knowledge of industry best practices and systems, including ECF
- Strong relationship-management skills, particularly in adverse or high-pressure situations
- Ability to work independently
- Experience of working with Lloyd’s/Lloyd’s certifications a plus
- Excellent interpersonal communications and negotiation skills; ability to deal with customers and business partners in a professional manner
- Ability to make prompt, intelligent decisions based on detailed analysis of complex issues
- Entrepreneurial nature of company necessitates willingness to adapt as needed to help team
- Educated to at least A-level standard
The successful candidate will be required to study towards CII qualifications, if not already obtained.
Claims Adjuster employer: Mosaic Insurance LLC
Mosaic is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets tradition in the insurance sector. With a strong focus on employee development, we provide opportunities for professional growth through ongoing training and support for CII qualifications, fostering a culture of collaboration and excellence. Our commitment to outstanding customer service and relationship-building ensures that our team members thrive in their roles while contributing to meaningful outcomes for clients and partners.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to current employees at Mosaic. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with someone from Mosaic, make sure to highlight your experience in handling professional indemnity and financial institutions claims. Share specific examples of how you've managed complex cases and built strong relationships with clients.
✨Be Ready for the Interview
Prepare for potential interview questions by brushing up on your knowledge of industry best practices and your experience with Lloyd’s. Think about how you can demonstrate your decision-making skills and ability to work under pressure.
✨Apply Through Our Website
Don’t forget to apply directly through the Mosaic website! It shows you're genuinely interested in the role and makes it easier for us to find your application. Plus, it’s a great way to stay updated on any new opportunities.
We think you need these skills to ace Claims Adjuster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience in professional liability and financial institutions, and don’t forget to mention any relevant skills that match our job spec!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Mosaic. Share specific examples of your past experiences and how they relate to the responsibilities listed in the job description.
Showcase Your Relationship Management Skills:Since building relationships is key in this role, make sure to highlight your relationship management skills in your application. Share instances where you’ve successfully navigated high-pressure situations with clients or partners.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mosaic Insurance LLC
✨Know Your Stuff
Make sure you brush up on your knowledge of professional liability, financial institutions, and D&O claims. Familiarise yourself with Mosaic's structure and how it operates within the Lloyd’s market. This will show that you're not just interested in the role but also in the company itself.
✨Showcase Your Experience
With four to six years of experience as a claims adjuster, be ready to discuss specific cases you've handled. Highlight your decision-making process and how you managed relationships with insureds and brokers, especially in high-pressure situations. Real-life examples can make a big impact!
✨Demonstrate Relationship Management Skills
Since building longstanding relationships is key, prepare to talk about how you've successfully navigated challenging interactions. Think of instances where your communication skills made a difference, and be ready to share those stories during the interview.
✨Be Adaptable
Mosaic values an entrepreneurial spirit, so be prepared to discuss how you've adapted to changes in your previous roles. Whether it's adjusting to new regulations or shifting priorities, showing your flexibility will resonate well with the interviewers.
