Credit Control Administrator

Credit Control Administrator

Cwmbran Full-Time 24000 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer accounts and support credit control processes in a dynamic team.
  • Company: Join a thriving, market-leading organisation based in Cwmbran.
  • Benefits: Enjoy hybrid working, comprehensive training, and an attractive employee benefits package.
  • Why this job: Kick-start your finance career in a supportive environment with clear progression opportunities.
  • Qualifications: Previous finance admin experience preferred; strong communication and organisational skills required.
  • Other info: Ideal for those returning to work or starting their AAT qualification.

The predicted salary is between 24000 - 26000 £ per year.

Join a Market-Leading Organisation! An exciting opportunity has arisen to join a thriving, industry-leading business based in Cwmbran. As the company continues to grow, they are seeking a professional and detail-oriented Credit Control Administrator to support their established and high-performing Credit Control Team. This role is ideal for someone returning to accounts after a career break, perhaps to raise a family or for a candidate who has recently started their AAT qualification and is eager to kick-start their career in finance. The ideal applicant will have some exposure to accounts administration or customer service, ideally within a credit control function.

Key Responsibilities:

  • Managing customer accounts and supporting credit control processes
  • Chasing overdue payments and resolving invoice disputes
  • Liaising with clients and internal teams to ensure smooth payment processes
  • Maintaining accurate financial records
  • Producing aged debt and cash flow reports
  • Responding to queries via the shared team inbox
  • Recording and communicating customer terms of purchase
  • Handling incoming calls and assisting with queries
  • Calculating and issuing customer claims, verifying accuracy, and investigating discrepancies
  • Supporting the wider finance team with ad hoc tasks

Essential Skills & Experience:

  • Previous experience in a finance admin or credit control role (preferred)
  • Excellent communication skills, both written and verbal
  • Strong organisational skills and attention to detail
  • Proactive, flexible attitude with a willingness to support the team
  • Ability to work independently and collaboratively
  • Comfortable in a fast-paced and evolving environment
  • Proficient in Microsoft Office, especially Excel
  • Enthusiastic and eager to learn and grow within the role

What’s in It for You?

  • Modern, state-of-the-art office (this is an office-based role)
  • Comprehensive training on internal systems
  • Clear progression and career development opportunities
  • Hybrid working: 1 day per week from home after probation
  • A fantastic opportunity with a reputable South Wales employer
  • Employee Benefits Package
  • Company pension scheme
  • Employee discounts and cashback platform
  • Free on-site parking
  • Cycle to Work scheme
  • Health & Wellbeing Programme (including Health Cash Plan, EAP, subsidised smartwatch)
  • Enhanced maternity and paternity leave
  • Additional leave entitlements (bereavement, enhanced holidays)
  • Regular company events and social activities (quarterly events, prize draws)

If you’re a motivated candidate looking to build a career in finance and want to join a supportive and dynamic team, get in touch today for more details and secure your interview ASAP!

Credit Control Administrator employer: Môrwell Talent Solutions

Join a thriving market leader in Cwmbran, where you will find a supportive and dynamic work culture that prioritises employee growth and development. With comprehensive training, clear career progression opportunities, and a range of benefits including hybrid working options and a health and wellbeing programme, this company is dedicated to fostering a rewarding environment for its employees. Enjoy modern office facilities, regular social events, and a strong commitment to work-life balance, making it an excellent choice for those looking to advance their career in finance.
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Contact Detail:

Môrwell Talent Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Control Administrator

Tip Number 1

Familiarise yourself with the key responsibilities of a Credit Control Administrator. Understanding the nuances of managing customer accounts and resolving invoice disputes will help you demonstrate your knowledge during interviews.

Tip Number 2

Brush up on your communication skills, as this role requires excellent verbal and written abilities. Practising how to articulate your thoughts clearly can set you apart when discussing your experience with potential employers.

Tip Number 3

Showcase your organisational skills by preparing examples of how you've managed tasks or projects in the past. Being able to discuss specific instances where you demonstrated attention to detail will resonate well with hiring managers.

Tip Number 4

If you're new to finance or returning after a break, consider networking with professionals in the field. Engaging with others can provide insights into the industry and may even lead to referrals for job openings like the one at StudySmarter.

We think you need these skills to ace Credit Control Administrator

Credit Control Knowledge
Accounts Administration
Customer Service Skills
Communication Skills
Organisational Skills
Attention to Detail
Proactive Attitude
Team Collaboration
Microsoft Excel Proficiency
Problem-Solving Skills
Ability to Work Independently
Adaptability in Fast-Paced Environments
Financial Record Keeping
Report Generation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in finance administration or credit control. Emphasise any customer service roles you've held and detail your skills in managing accounts and resolving disputes.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your eagerness to learn and grow within the finance sector, and how your previous experiences align with the responsibilities of the Credit Control Administrator position.

Highlight Relevant Skills: In your application, focus on essential skills such as communication, organisation, and attention to detail. Provide examples of how you've demonstrated these skills in past roles, especially in fast-paced environments.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in credit control.

How to prepare for a job interview at Môrwell Talent Solutions

Showcase Your Communication Skills

As a Credit Control Administrator, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Consider sharing examples from previous roles where you successfully resolved disputes or liaised with clients.

Highlight Your Attention to Detail

This role requires a keen eye for detail, especially when managing customer accounts and financial records. During the interview, mention specific instances where your attention to detail made a difference, such as identifying discrepancies or ensuring accuracy in reports.

Demonstrate Your Proactive Attitude

Employers are looking for candidates who can take initiative. Share examples of how you've proactively solved problems or improved processes in past roles. This will show that you're not just reactive but also willing to go the extra mile for the team.

Familiarise Yourself with Financial Software

Being proficient in Microsoft Office, particularly Excel, is essential for this position. Brush up on your Excel skills and be ready to discuss any relevant software you've used in the past. If you have experience with specific accounting software, make sure to mention it!

Credit Control Administrator
Môrwell Talent Solutions
M
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