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- Tasks: Join our team as a Field Service Engineer, tackling service calls and maintaining vending equipment.
- Company: MorVend is a leading vending operator known for high-quality service since 1968.
- Benefits: Enjoy paid overtime, holidays, a pension, and provided tools, vehicle, and uniform.
- Why this job: Be part of a family-run business that values outstanding customer service and employee well-being.
- Qualifications: Experience with traditional coffee machines and vending equipment is preferred; training available for exceptional candidates.
- Other info: This is a full-time role based in Hertfordshire, covering North Home Counties, Bedfordshire, Cambridgeshire, and London.
The predicted salary is between 30000 - 42000 £ per year.
At MorVend, we are recruiting for an experienced Field Service Engineer with a positive mindset and excellent customer-facing skills to join our growing team.
Established in 1968, MorVend is a leading vending operator across East Anglia, the Home Counties, and London. Operating from two depots, in Suffolk and Hertfordshire, with an established yet dynamic customer base, we are renowned for our high-quality service and are well respected within the industry.
This is a key role for a highly motivated individual, who is proven to be organised and proactive, and is able to work independently, as well as part of a team.
Ideally, you will be based in Hertfordshire, and you will be reporting to the Group Service Manager and responding to service calls allocated by our Service Co-ordinator, covering (but not exclusive to) the North Home Counties, Bedfordshire, Cambridgeshire, and London.
Our portfolio of equipment includes traditional coffee machines, tabletop bean-to-cup machines, fresh milk, free-standing hot beverage machines, snack/can and food machines, water coolers, and hot water boilers, along with various payment systems.
It would be advantageous to hold experience working on traditional coffee equipment such as La Spaziale, Gaggia, La Marzocco, Conti, etc. alongside familiarity with vending manufacturers such as Crane, Coffetek, and Evoca (N&W). Although preferred, full training can also be provided for an exceptional candidate.
Job Type: Permanent Full-Time
- 40 hours per week
- Monday to Friday
- Paid overtime
- Holidays
- Pension
- Vehicle provided
- Work phone provided
- Uniform provided
- Tools provided
As a family-run business, we pride ourselves on providing outstanding customer service and prioritising our employees. If you are a Field Service Engineer with experience of traditional coffee machines and vending equipment, who would like an opportunity to join our team, please send your CV and a covering letter to the Group Service Manager.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology
Industries
Food & Beverages
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Field Services Engineer employer: MorVend Ltd
Contact Detail:
MorVend Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Make sure to highlight your customer-facing skills during the interview. Since MorVend values outstanding customer service, share specific examples of how you've successfully interacted with clients in previous roles.
✨Tip Number 2
Familiarize yourself with the specific equipment mentioned in the job description, especially traditional coffee machines and vending systems. Showing that you have hands-on experience or knowledge about brands like La Spaziale or Crane can set you apart from other candidates.
✨Tip Number 3
Demonstrate your proactive and organized nature by preparing questions about the role and the company. This shows your genuine interest in the position and helps you stand out as a motivated candidate.
✨Tip Number 4
Since the role involves working independently and as part of a team, be ready to discuss your experiences in both settings. Share how you manage your time effectively while also collaborating with others to achieve common goals.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Field Service Engineer position at MorVend. Understand the key responsibilities and required skills, especially the importance of customer-facing abilities and experience with traditional coffee machines.
Tailor Your CV: Customize your CV to highlight relevant experience, particularly any work with coffee machines and vending equipment. Emphasize your organizational skills and ability to work independently as well as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific experiences that demonstrate your proactive mindset and customer service skills, and explain why you would be a great fit for MorVend.
Follow Application Instructions: Ensure you send your application, including your CV and cover letter, directly to the Group Service Manager as specified in the job listing. Double-check for any additional requirements or details before submitting.
How to prepare for a job interview at MorVend Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with traditional coffee machines and vending equipment. Highlight specific brands you've worked with, such as La Spaziale or Crane, and be ready to explain any technical challenges you've overcome.
✨Demonstrate Customer-Facing Abilities
Since this role emphasizes excellent customer service, think of examples where you've successfully interacted with clients. Share stories that illustrate your positive mindset and ability to resolve issues effectively.
✨Emphasize Your Proactivity and Organization
MorVend values highly motivated individuals. Prepare to discuss how you manage your time and prioritize tasks, especially when responding to service calls. Mention any tools or methods you use to stay organized.
✨Express Your Team Spirit
Even though the role requires independent work, being part of a team is crucial. Be ready to talk about your experiences working collaboratively with others, and how you contribute to a positive team environment.
