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- Tasks: Engage with clients through various channels and provide top-notch account handling.
- Company: Join Morton Michel, a supportive team dedicated to delivering exceptional service in insurance.
- Benefits: Enjoy flexible working, competitive holidays, and a range of discounts on lifestyle perks.
- Why this job: Be part of a company that values its people and fosters career growth in a fun environment.
- Qualifications: Must have 2+ years in Account Handling and Insurance, with strong communication skills.
- Other info: We promote a diverse workplace and offer extensive learning and development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Are you customer service driven and have at least 2 years experience in Account Handling and Insurance? Morton Michel are looking for an Account Handler who is looking for their next step. Here at Morton Michel, we are a close-knit team that take pride in our ability to deliver a first-class service to our Clients. To do this we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great. Our modern offices based in Knollys House, is on the main Train, Tram and bus route and a five minute walk into town. We operate a smart/casual dress code in the office and embrace career development and flexible working. Responsibilities: Communicate with Clients using a variety of customer contact systems, e.g. phone, e-mail, MS teams. Provide Clients with relevant product information that is clear, fair and not misleading allowing them help their client to make an informed decision Deliver against a set of Key Performance Indicators that will be provided to you by your line manager Provide a great Account Handling experience that enables higher sales conversion and retention performance. Demonstrate ability to work both individually and as part of a team Experience: At least 2 years experience in Account Handling and Insurance ideally working with Clients of a commercial nature. Computer literatedemonstrate use of MS Office Excellent Account Handling skills Rapport building skills to be able to speak with our Clients and build relationships Can-do positive attitude towards Clients and team member alike Self-driven to continuously improve performance It would be desirable if you have experience of using Acturis Further information As well as a competitive salary we offer the following benefits – Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support,health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts includinga kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-218 018 JBRP1_UKTJ
Morton Michel | Account Handler | surrey employer: Morton Michel
Contact Detail:
Morton Michel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Morton Michel | Account Handler | surrey
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Since Morton Michel values a first-class service, demonstrating your ability to build rapport with clients will set you apart.
✨Tip Number 2
Familiarize yourself with the insurance products relevant to the role. Being knowledgeable about these products will help you provide clear and fair information to clients, which is crucial for their decision-making.
✨Tip Number 3
Prepare examples of how you've met Key Performance Indicators in your previous roles. This will show that you are results-driven and can contribute to the company's success.
✨Tip Number 4
Emphasize your adaptability and willingness to work both independently and as part of a team. Morton Michel appreciates a collaborative environment, so showcasing your teamwork skills will be beneficial.
We think you need these skills to ace Morton Michel | Account Handler | surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Account Handling and Insurance. Focus on your customer service skills and any specific achievements that demonstrate your ability to meet Key Performance Indicators.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your desire to contribute to Morton Michel's team. Mention your experience, your can-do attitude, and how you can help improve client relationships.
Showcase Your Skills: In your application, emphasize your rapport-building skills and your proficiency with MS Office. If you have experience with Acturis, be sure to mention it as well, as it is desirable for this role.
Express Your Interest in Development: Highlight your eagerness for career development and flexible working options. Mention how you value a supportive work environment and how you align with the company's commitment to employee welfare.
How to prepare for a job interview at Morton Michel
✨Show Your Customer Service Skills
Since the role is customer service driven, be prepared to share specific examples of how you've successfully handled client interactions in the past. Highlight your ability to communicate clearly and effectively.
✨Demonstrate Your Account Handling Experience
With at least 2 years of experience required, make sure to discuss your previous roles in account handling and insurance. Talk about the types of clients you worked with and how you contributed to their satisfaction and retention.
✨Emphasize Teamwork and Collaboration
Morton Michel values a close-knit team environment. Be ready to discuss how you work well both individually and as part of a team. Share examples of successful collaborations and how you support your colleagues.
✨Express Your Positive Attitude
A can-do attitude is essential for this role. Convey your enthusiasm for the position and the company. Discuss how you approach challenges positively and your commitment to continuous improvement.
