General Assistant (12-months Fixed-Term Contract)

At Morton Fraser MacRoberts we are a new style of law firm, independent by choice and a place where we make our own decisions and our people can have their own say. Our culture empowers all of our people to be the best they can be. You’ll get responsibility early on and the support to make great things happen. And because we understand that hard work comes from people who are empowered to be at their best more of the time, we offer an agile working environment. We are charting our way to become the best in our field, so if you share our ambition, come chart your best course with us.

Summary of Role

To work as part of a team in providing an efficient and effective administrative and facilities support service to the fee earners. This role is particularly suited to future trainees or individuals seeking to gain diverse, hands‑on experience and develop a broad skill set within a law firm environment. Monday to Friday, 7 hours between 8.00am – 5.30pm.

Key Tasks

• Processing all incoming and outgoing mail to meet required deadlines including opening, sorting and distributing incoming mail, and collecting, franking and preparing outgoing mail.
• Document production including colour copying/printing and binding.
• Scanning of correspondence to email and case plan.
• Labelling, filing, indexing and archiving documents.
• Good housekeeping of open plan working floor and internal meeting rooms, reporting any faults to the Central Services Team Leader.
• Prioritising tasks and liaising with Central Services users to manage expectations and promote user confidence and satisfaction.
• Replenishing consumables in photocopiers/printers and stationery store.
• Provide absence cover for the Client Suite when necessary, and assist with the meeting room set‑up / clear‑up after meetings and events.
• Assisting other General Assistants as and when required.

Qualifications and Experience

Ideally you will have experience of working within a similar role in an office environment, preferably with mailroom/print room experience and knowledge of document production. You have good communication and organisational skills with the ability to prioritise and meet deadlines. You can produce accurate work, and you have good attention to detail.

Person Specification

You have excellent communication skills, you are articulate, you communicate clearly, concisely and without any jargon. You enjoy working within a team and autonomously on your own initiative. You are personable and good at building and developing client relationships. You are confident and you have a strong belief in yourself and your own ability. You are committed to providing a good client experience and willing to put in extra time and effort when required.

Benefits

• Profit Related Pay
• Pension Scheme
• Private Medical Insurance for all employees (BUPA)
• Holidays starting at 25 days plus 9 public holidays (plus birthday off)
• Tax Efficient Car Lease Scheme
• Cycle to Work Scheme
• Life Assurance
• Income Protection
• Access to Comprehensive Wellbeing resources
• Retail Discounts