Senior Product Designer

Hybrid - flexible between our Derby office and working from home

Help shape the future of digital experiences at MAB

Great design is about more than creating intuitive interfaces. I's about understanding customer needs, solving meaningful problems and creating experiences that make a real difference.

In this newly created role, asSenior Product Designer you'll play a

key role in shaping the products and services used by customers, advisers and colleagues across the MAB Group.

Working as part of a cross-functional product team, you'll help drive the discovery, design and delivery of customer-centric digital experiences. You'll have the opportunity to influence product direction from the earliest stages, working closely with Product Managers, Engineers and stakeholders to transform complex challenges into simple, effective solutions.

What you'll be doing

• Leading design activities throughout the product life-cycle, from discovery through to delivery and optimisation.
• Collaborating with Product Managers and Engineers to define problems, explore opportunities and shape solutions.
• Creating user journeys, wire frames, prototypes and high-fidelity designs.
• Using customer insight, research and data to inform decision-making and validate design solutions.
• Championing user-centered design principles and accessibility best practice.
• Facilitating workshops and collaborative design sessions with stakeholders.
• Contributing to and evolving our design systems and design standards.
• Supporting continuous improvement through testing, learning and iteration.
• Advocating for the customer and ensuring their needs remain at the heart of product development.

What we're looking for

We're looking for an experienced Product Designer who is passionate about solving complex problems and delivering meaningful outcomes for users.

You’ll bring:

• Proven experience designing digital products within agile, cross-functional teams.
• Strong UX and interaction design expertise, combined with aneye for visual design.
• Experience creating user flows, wire frames, prototypes and polished end-to-end experiences.
• A user-centered approach supported by research, evidence and data.
• The ability to simplify complex journeys and processes into intuitive experiences.
• Experience working closely with Product and Engineering teams.
• Strong stakeholder management and communication skills.
• A collaborative mindset and the confidence to challenge constructively where needed.
• A portfolio demonstrating your design process, thinking and impact.

Experience working on complex platforms, SaaS products, customer-facing applications or regulated industries would be advantageous.

Recruitment Process

1st stage: Teams interview with the Product Director

2nd stage: Face to face interview at our Derby office with the Product Director and key stakeholders

What’s In It For You?

• Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service)plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts,free entertainment tickets, plus much more!
• Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager)
• A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career
• A supportive, inclusive culture with forums you’re welcome to join from day 1, using your voice to make MAB an even better place to work

Everyone is Welcome

At MAB, we value different experiences and perspectives which adds diversity and value to our culture.As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact

careers@mab.org.uk.

Use of AI

We recognise that AI tools can be a helpful way to articulate your qualities, skillsand experience when applying for roles. It’s important to us, however, that we see the real

youthroughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self.

Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. Wewon't be accepting speculative CVs from recruitment agencies, with a full PSL in place.

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