People and Culture Administrator

People and Culture Administrator

Full-Time 25185 - 30000 £ / year (est.) Home office (partial)
Mortgage Advice Bureau

At a Glance

  • Tasks: Support HR administration and enhance colleague experience throughout the employee lifecycle.
  • Company: Join a dynamic team at MAB, committed to inclusivity and growth.
  • Benefits: Up to £28,000 salary, private medical insurance, 25 days leave, and flexible working.
  • Other info: Opportunity for career growth with extensive learning and development support.
  • Why this job: Be part of a supportive culture while developing your HR skills in a fast-paced environment.
  • Qualifications: Previous HR admin experience and strong organisational skills are essential.

The predicted salary is between 25185 - 30000 £ per year.

Permanent, Full-time Hybrid - 3 days at our Derby office, 2 days working from home. Up to £28,000 plus benefits.

About The Role

We're looking for a proactive and highly organised People & Culture Administrator to join our People team. This is a busy and varied role where you'll play a key part in delivering a great colleague experience across the entire employee lifecycle. Around 80% of your time will be focused on day-to-day HR administration, managing multiple priorities and ensuring all employee information and processes are completed accurately and efficiently. The remaining 20% will involve supporting audits, projects, people initiatives and HRIS maintenance. This role would suit someone with previous HR administration experience who thrives in a fast‑paced environment, enjoys problem-solving, takes ownership of their work and has exceptional attention to detail.

What You'll Be Doing

  • Preparing offer letters, contracts and contractual change documentation
  • Processing all employee lifecycle activities, including starters, movers and leavers
  • Coordinating onboarding activities and maintaining onboarding task trackers to ensure a seamless new starter experience
  • Maintaining accurate employee records and documentation within HR systems
  • Supporting compliance activities, including pre‑employment checks and right‑to‑work documentation
  • Acting as a first point of contact for People & Culture queries
  • Managing the central People & Culture inbox and responding to colleague enquiries
  • Liaising with service desk and internal stakeholders to resolve system access and onboarding requests
  • Providing professional and timely support to colleagues across the business
  • Maintaining and updating HR systems, ensuring data accuracy and integrity
  • Supporting audits, compliance checks and reporting activities
  • Assisting with People projects, process improvements and team initiatives
  • Supporting the production of people data and management information when required

About You

You’ll be someone who enjoys working in a hands‑on administrative role and can confidently balance multiple priorities while maintaining accuracy, with:

  • Previous HR Administration experience
  • Exceptional attention to detail and accuracy
  • Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously
  • Confident communicator with excellent customer service skills
  • Ability to work with confidential information discreetly and professionally
  • Proactive approach with a willingness to take initiative and find solutions
  • Strong Microsoft Office skills

Desirable

  • Experience using Cascade HRIS
  • Experience working within a multi‑site or group organisation
  • CIPD qualification or a willingness to study towards one

Recruitment Process

  • 1st stage: Teams interview with our hiring team
  • 2nd stage: Face‑to‑face interview at our Derby office with our hiring team

What’s In It For You

  • Private Medical Insurance (Vitality)
  • 25 days annual leave (increasing to 28 with service) plus your birthday off
  • Matched pension contribution (L&G)
  • Share save scheme (Equinity)
  • Retail discounts
  • Free entertainment tickets
  • Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager)
  • A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career
  • A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work

Everyone is Welcome

At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact.

Use of AI

We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It’s important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self.

We are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.

People and Culture Administrator employer: Mortgage Advice Bureau

Mortgage Advice Bureau is an exceptional employer that values innovation and collaboration, making it an ideal place for a Lead Full-Stack Engineer. With a strong commitment to employee growth, you will benefit from a comprehensive benefits package and a supportive work culture that encourages Agile practices and technical excellence. Located in a hybrid environment, this role offers the flexibility to balance work and personal life while contributing to meaningful projects in the mortgage industry.

Mortgage Advice Bureau

Contact Details:

Mortgage Advice Bureau Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land People and Culture Administrator

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Mortgage Advice Bureau!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Mortgage Advice Bureau.

We think you need these skills to ace People and Culture Administrator

HR Administration
Attention to Detail
Organisational Skills
Customer Service Skills
Confidentiality
Proactive Approach
Microsoft Office Skills

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Mortgage Advice Bureau. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Mortgage Advice Bureau and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Mortgage Advice Bureau. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Mortgage Advice Bureau's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Mortgage Advice Bureau

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Mortgage Advice Bureau.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Mortgage Advice Bureau will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Mortgage Advice Bureau and how you would contribute to adapting HR strategies.