At a Glance
- Tasks: Lead and support a dynamic admin team in processing mortgage and insurance cases.
- Company: Join Brook Financial Services, part of the award-winning Mortgage Advice Bureau.
- Benefits: Enjoy competitive pay, additional leave, health programmes, and employee discounts.
- Other info: Great career growth opportunities in a supportive workplace.
- Why this job: Make a real impact by leading a motivated team in a thriving environment.
- Qualifications: GCSEs in English and Maths, plus experience in office administration.
The predicted salary is between 26500 - 37000 £ per year.
Company Overview
The role is within Brook Financial Services who are Appointed Representatives of MAB and a part of the larger company - The Property Franchise Group (TPFG). Mortgage Advice Bureau (MAB) is a nationally recognized mortgage broker and network, renowned for its excellence and innovation in the financial services industry. With over 150 awards won in the past five years, we are committed to providing exceptional mortgage advice and customer service.
Purpose of the Role
The Admin Manager is responsible for leading and supporting the administration team to ensure efficient processing of mortgage, protection, and general insurance cases. This role ensures workflows are followed accurately and promptly, provides high-quality customer service, and drives strong performance across the team through effective oversight and case management reporting.
Key Responsibilities (Summary)
- Lead, support, and motivate the administration team to ensure efficient case processing across mortgage, protection, and general insurance work.
- Oversee accurate and timely use of workflows and case management systems, ensuring all actions and statuses are correct.
- Ensure high-quality customer service by maintaining consistent communication with clients, advisers, and external parties.
- Monitor team performance using reports and case management data, addressing issues proactively.
- Hold daily Teams meetings with the admin team to maintain communication and coordination across different working locations.
- Conduct regular 1:1s, performance reviews, and coaching sessions to support development and maintain standards.
- Ensure proactive progression of cases by chasing documents, lenders, providers, and solicitors.
- Maintain compliance with Data Protection requirements and internal quality standards.
- Manage and support correct fee collection, policy placement, and accurate recordkeeping.
- Drive the team to meet monthly targets to secure individual bonuses and the team bonus for the Admin Manager.
- Oversee responses to advice quality feedback, ensuring improvements are implemented promptly.
- Escalate any concerns or issues to the line manager as needed.
- Take responsibility for office-related duties, such as maintaining office supplies, ensuring an organised working environment, and supporting general office operations.
Key Skills & Attributes
- Qualifications - GCSEs (or equivalent) in English and Maths as a minimum.
- Proven experience with office administration and management.
- Strong computer skills, including proficiency in Microsoft Office and Sharepoint.
- Excellent organizational and multitasking abilities.
- Effective communication skills, both written and verbal.
- Attention to detail and high level of accuracy.
- Previous experience in financial services or mortgage brokerage is advantageous.
Join us at MAB Brook Financial Services where your leadership can make a real difference. If you are ready to lead a dynamic team in a thriving environment, we want to hear from you—embark on this rewarding journey today!
Job Types: Full-time, Permanent
Pay: From £26,500.00 per year
Benefits:
- Additional leave
- Company events
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
Ability to commute/relocate: Barnsley: reliably commute or plan to relocate before starting work (required)
Education: GCSE or equivalent (required)
Experience: Administrative: 1 year (preferred)
Work Location: In person
Admin Manager in Barnsley employer: Mortgage Advice Bureau - Brook Financial Services Limited
Join a dynamic and supportive team in Hitchin, where you will thrive as an in-house Mortgage Broker with access to a wealth of leads and comprehensive marketing support. Our collaborative work culture fosters professional growth and encourages innovation, making it an ideal environment for those seeking a rewarding career in the mortgage industry.
Contact Details:
Mortgage Advice Bureau - Brook Financial Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Manager in Barnsley
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Mortgage Advice Bureau - Brook Financial Services Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Admin Manager in Barnsley
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Mortgage Advice Bureau - Brook Financial Services Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Mortgage Advice Bureau - Brook Financial Services Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Mortgage Advice Bureau - Brook Financial Services Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Mortgage Advice Bureau - Brook Financial Services Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Mortgage Advice Bureau - Brook Financial Services Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Mortgage Advice Bureau - Brook Financial Services Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
