At a Glance
- Tasks: Consult on handheld and fixed vehicle devices for emergency services, ensuring smooth ESN onboarding.
- Company: Join Telent, a leader in connecting critical infrastructure across the UK.
- Benefits: Enjoy a hybrid work model with competitive pay and opportunities for professional growth.
- Other info: This role requires fortnightly presence in Chorley and monthly travel to Warwick.
- Why this job: Make a real impact on emergency services while driving digital innovation.
- Qualifications: Experience in emergency services and operational device environments is essential.
The predicted salary is between 48000 - 72000 £ per year.
ESN - Device Consultant (Handheld & Fixed Vehicle) 1614
Contract Length: 6 months
Day Rate: £600/day (Inside IR35)
Location: Hybrid - Fortnightly presence in Chorley and monthly travel to Warwick
Join our client and Help Shape the Future of Critical Infrastructure!
We\'re looking for an ESN Onboarding Consultant – Devices to incorporate handheld and fixed vehicle devices. You will have genuine Emergency Services operational experience to support the delivery of the Emergency Services Network (ESN) onboarding contract.
To be successful in this role, you must have worked within or in very close collaboration with the police, fire, ambulance, or other Emergency Services - ideally within the operational devices environment – whether specifically handheld or fixed vehicle. This insight is vital to ensure that technology and device solutions meet the real-world demands of frontline operations.
Your experience will allow you to advise on the complete device(s) and ancillary requirements for Users —not just the technology— but helping User Organisations prepare for a smooth and safe transition to ESN while protecting service quality and operational effectiveness.
At Telent, we\'re driving the digital revolution—connecting homes, businesses, and infrastructure across the country. Our work is challenging but rewarding, ensuring the UK\'s critical infrastructure stays connected and protected 24/7.
What You\'ll Do:
- Provide expert consultancy on all aspects of the operational device (Handheld or fixed vehicle) for critical communications, including operational processes, staffing considerations, workflows, and device usage.
- Engage directly with frontline and control room staff—police constables, firefighters, paramedics, call handlers, dispatchers - to gather authentic operational requirements.
- Advise on how ESN integration and device deployment will impact day-to-day emergency operations, incident response, and communications.
- Facilitate workshops, operational briefings, and site visits to observe current working practices and recommend improvements.
- Work with technical and service management teams to ensure devices and systems are configured in ways that genuinely support end-user workflows.
- Participate in onboarding governance meetings, ensuring operational and frontline perspectives are prioritised alongside technical milestones.
- Support User Organisations in understanding the operational impact of ESN and guide them through change management and readiness activities.
Who You Are:
- Essential: First-hand experience working within an Emergency Services critical communications environment including devices and their interaction with control rooms (police, fire, ambulance) or in direct partnership with such teams in an operational capacity.
- Strong understanding of the realities of emergency response, including operational workflows, user priorities, and the pressures of live incidents.
- Skilled at capturing end-user requirements from diverse roles, from senior officers to frontline responders.
- Able to translate operational needs into clear, actionable recommendations for both technical and non-technical stakeholders.
- Comfortable engaging with senior leadership, technical delivery teams, and frontline staff, adapting style as needed.
- Experienced in managing operational change within complex, multi-stakeholder environments.
- Commercially aware with a customer-focused, operationally-minded approach.
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ESN - Device Consultant (Handheld & Fixed Vehicle) 1614 in Preston employer: Morson Talent
At Telent, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model allows for flexibility while ensuring regular engagement with teams in Chorley and Warwick, promoting a strong sense of community. We are committed to employee growth, providing opportunities for professional development and the chance to make a meaningful impact on critical infrastructure that supports Emergency Services across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land ESN - Device Consultant (Handheld & Fixed Vehicle) 1614 in Preston
✨Tip Number 1
Leverage your network within the Emergency Services sector. Reach out to former colleagues or contacts who have experience with ESN or similar projects. They can provide insights into the role and may even refer you directly to hiring managers.
✨Tip Number 2
Familiarise yourself with the latest developments in critical communications technology. Being knowledgeable about current trends and challenges in the field will help you engage more effectively during interviews and discussions with potential employers.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your understanding of operational workflows and device usage in emergency situations. Real-world scenarios will showcase your expertise and make you a more compelling candidate.
✨Tip Number 4
Stay updated on the latest news regarding the Emergency Services Network and its impact on frontline operations. This knowledge will not only help you in interviews but also show your genuine interest in the role and the organisation's mission.
We think you need these skills to ace ESN - Device Consultant (Handheld & Fixed Vehicle) 1614 in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience within Emergency Services, particularly focusing on any roles that involved operational devices. Use specific examples to demonstrate your understanding of workflows and user priorities.
Craft a Compelling Cover Letter:In your cover letter, explain why you are passionate about the role and how your background aligns with the responsibilities outlined in the job description. Mention your direct experience with police, fire, or ambulance services and how it equips you for this position.
Highlight Relevant Skills:Emphasise skills that are crucial for the role, such as your ability to capture end-user requirements and translate them into actionable recommendations. Provide examples of how you've successfully managed operational change in previous roles.
Showcase Your Communication Abilities:Since the role involves engaging with various stakeholders, highlight your communication skills. Mention any experience you have in facilitating workshops or working with diverse teams, ensuring you convey your adaptability in different environments.
How to prepare for a job interview at Morson Talent
✨Showcase Your Emergency Services Experience
Make sure to highlight your hands-on experience within the Emergency Services sector. Discuss specific roles you've held and how they relate to the operational device environment, as this insight is crucial for the position.
✨Understand the Technology and Its Impact
Be prepared to discuss how technology and device solutions can meet the demands of frontline operations. Think about real-world scenarios where you’ve seen technology improve efficiency or communication in emergency situations.
✨Engage with Authenticity
During the interview, demonstrate your ability to engage with various stakeholders, from senior officers to frontline responders. Share examples of how you've successfully captured end-user requirements and translated them into actionable recommendations.
✨Prepare for Change Management Discussions
Since the role involves guiding User Organisations through change management, be ready to discuss your experience in managing operational change. Highlight any strategies you've used to ensure smooth transitions in complex environments.
