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- Tasks: Manage customer-focused goods and services for a leading Aerospace client.
- Company: Join Morson Talent, a prestigious name in the Aerospace industry.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of a team dedicated to customer satisfaction and continuous improvement.
- Qualifications: Looking for motivated individuals with a passion for customer service and problem-solving.
- Other info: This role is based in Yeovil, Somerset, and offers a chance to work on high-value contracts.
The predicted salary is between 28800 - 43200 £ per year.
Morson Talent currently have an opportunity available for an Availability Officer to work on the behalf of one of our prestigious Aerospace clients in Yeovil, Somerset. You will be responsible for delivering a full range of responsive, customer focused goods and services which: • Existing customers recognise as excellent and therefore wish to deal with us over a widening range of support services as their preferred supplier • For potential customers will be a positive discriminator in procurement decisions relating to our products. • Providing turnover and growth as a result of excellent performance, through innovation of products, business processes and people. To create a Customer Support capability which: • Is dedicated to customer satisfaction at all levels. • Is committed to continuous performance improvement at all levels. • Has developed an effective, responsible customer support organisation, perceived as excellent by our customers. MAIN ACTIVITIES AND TASKS General • The Availability Officers\’ role is significantly important in delivering and managing the Material Service element of an IOS, traditional order book or article availability contract. • Both types of contracts are normally high value and a high percentage of the contract value relates to the Material Service element which directly relates to the process that will be supported by the SLICT Availa…
Availability Officer employer: Morson Talent Careers
Contact Detail:
Morson Talent Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Availability Officer
✨Tip Number 1
Familiarize yourself with the aerospace industry and the specific needs of customers in this sector. Understanding the unique challenges and requirements will help you stand out as a candidate who can deliver excellent customer support.
✨Tip Number 2
Highlight any experience you have in managing customer relationships or providing responsive services. Be ready to discuss specific examples where you've improved customer satisfaction or contributed to business growth.
✨Tip Number 3
Showcase your problem-solving skills and ability to innovate. Think of instances where you've implemented new processes or solutions that enhanced service delivery, as this aligns with the role's focus on continuous performance improvement.
✨Tip Number 4
Prepare to discuss how you would create a customer support capability that is perceived as excellent. Consider what strategies you would implement to ensure high levels of customer satisfaction and loyalty.
We think you need these skills to ace Availability Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Availability Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer support, material management, or aerospace industries. Use specific examples that demonstrate your ability to deliver excellent customer service and manage high-value contracts.
Showcase Your Skills: Make sure to highlight skills that are relevant to the role, such as communication, problem-solving, and performance improvement. Provide concrete examples of how you've used these skills in past roles to achieve positive outcomes.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are interested in the Availability Officer position and how your background makes you a great fit. Be sure to mention your commitment to customer satisfaction and continuous improvement.
How to prepare for a job interview at Morson Talent Careers
✨Understand the Role
Make sure you have a clear understanding of what an Availability Officer does. Familiarize yourself with the responsibilities outlined in the job description, especially regarding customer satisfaction and material service management.
✨Showcase Customer Focus
Prepare examples from your past experiences that demonstrate your commitment to customer satisfaction. Highlight situations where you went above and beyond to meet customer needs or improve service delivery.
✨Emphasize Continuous Improvement
Discuss your approach to continuous performance improvement. Be ready to share specific instances where you identified areas for improvement and successfully implemented changes that benefited your team or organization.
✨Research the Company
Learn about the aerospace client you would be working for. Understanding their values, products, and market position will help you tailor your responses and show genuine interest in the role and the company.
