At a Glance
- Tasks: Ensure top-notch quality in rail training delivery and drive continuous improvement.
- Company: Join Morson Nexus, a leader in rail training excellence.
- Benefits: Impactful role with opportunities for travel and professional growth.
- Other info: Dynamic role with a focus on operational excellence and governance.
- Why this job: Make a real difference in rail training quality and safety standards.
- Qualifications: Experience in rail training assurance and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
Morson Nexus is seeking an experienced and highly motivated Quality Assurance Manager – Rail to strengthen quality governance, assurance, and compliance across our growing rail training delivery operation. This is a key role within the business, focused on ensuring that all Rail contracted activity, self-delivered provision, associate trainer delivery, and supply chain training is delivered to the highest possible standards of quality, professionalism, safety, and compliance. If you have a strong background in rail training assurance, audit, compliance, or operational quality management — and you’re passionate about driving continuous improvement — we want to hear from you.
About the Role: The successful candidate will provide dedicated quality oversight across rail training delivery activities, helping to identify and manage risks before they escalate into incidents, investigations, complaints, or non-conformances. Working closely with operational teams, trainers, suppliers, and senior stakeholders, you will play a central role in strengthening assurance visibility, improving behavioural compliance, and embedding a proactive quality culture throughout the delivery network. This is a varied and hands-on role that combines:
- Onsite quality assurance visits
- Live trainer observations
- Supplier audits and assurance reviews
- Desk-based documentation checks
- Investigation support and corrective action management
- Governance reporting and trend analysis
- Continuous improvement activity
Key Responsibilities: You will be responsible for:
- Conducting planned and risk-based assurance activity across rail training delivery
- Carrying out targeted observations of higher-risk courses, trainers, and suppliers
- Monitoring compliance with RTAS, NSAR, Network Rail, and internal quality standards
- Reviewing course documentation, evidence, learner records, and delivery packs
- Supporting supplier assurance audits and monitoring corrective actions
- Identifying behavioural, compliance, or delivery risks at an early stage
- Supporting investigations into quality concerns, complaints, and non-conformances
- Producing clear audit findings, assurance reports, and quality trend analysis
- Supporting audit readiness and external assurance activity
- Working collaboratively with operational and technical stakeholders to drive improvement
Who We’re Looking For: We’re looking for someone who combines strong technical assurance capability with excellent stakeholder engagement and communication skills. You should have experience or strong working knowledge of:
- Rail training delivery environments
- RTAS and NSAR assurance expectations
- Quality assurance, audit, or compliance management
- Trainer performance observation and monitoring
- Supplier assurance and governance
- Corrective action and root cause analysis
- Behavioural safety and professional standards
- Working within operational, safety-critical environments
Desirable qualifications and experience include:
- Internal Auditor qualification
- IQA / IV qualification or experience
- Teaching, Training or Assessing qualification
- ISO 9001 quality management knowledge
- Experience supporting Network Rail or awarding body audits
- Experience within an RTAS-assured provider environment
Why Join Morson Nexus? This role offers the opportunity to make a genuine impact across a nationally significant rail training operation. You’ll be joining a business committed to:
- High-quality training delivery
- Operational excellence
- Safety and professionalism
- Continuous improvement
- Strong governance and assurance standards
You’ll work closely with senior leaders and operational teams while helping shape the future quality strategy of the rail training function. Multi-site role with regular travel to training delivery locations across the country.
Quality Assurance Manager employer: Morson Nexus
Morson Nexus is an exceptional employer that prioritises high-quality training delivery and operational excellence within the rail sector. With a strong commitment to continuous improvement and safety, employees benefit from a collaborative work culture that encourages professional growth and development through hands-on experience and engagement with senior leaders. This multi-site role offers unique opportunities for impactful contributions across the UK, making it an ideal environment for those passionate about quality assurance in rail training.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the rail training industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its quality assurance practices. Familiarise yourself with their training delivery methods and compliance standards. This will not only help you answer questions confidently but also show that you’re genuinely interested in the role.
✨Tip Number 3
Showcase your experience with real-life examples during interviews. Talk about specific situations where you’ve improved quality assurance processes or resolved compliance issues. This will demonstrate your hands-on approach and problem-solving skills, which are crucial for the Quality Assurance Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make great things happen together!
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your experience in rail training assurance, compliance, and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance in rail training. Share specific examples of how you've driven continuous improvement in past roles — we love a good story!
Showcase Your Skills:Don’t forget to showcase your technical assurance capabilities and stakeholder engagement skills. Mention any experience you have with RTAS, NSAR, or ISO 9001 standards. We’re keen to see how you can contribute to our quality culture!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Morson Nexus
✨Know Your Quality Standards
Familiarise yourself with the key quality assurance standards relevant to rail training, such as RTAS and NSAR. Be prepared to discuss how you’ve applied these standards in your previous roles and how they can enhance compliance and safety in the new position.
✨Showcase Your Stakeholder Engagement Skills
This role requires excellent communication with various stakeholders. Think of examples where you've successfully collaborated with operational teams or suppliers to drive quality improvements. Highlighting these experiences will demonstrate your ability to engage effectively in a multi-site environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Prepare scenarios where you identified risks or managed non-conformances, detailing your approach and the outcomes. This will show your proactive mindset towards quality assurance.
✨Emphasise Continuous Improvement
Morson Nexus values continuous improvement, so be ready to discuss how you've driven change in past roles. Share specific initiatives you’ve led or contributed to that improved quality or compliance, and how you measure success in these areas.
