At a Glance
- Tasks: Join the Metering team to install smart meters and provide top-notch customer service.
- Company: Leading provider of metering services in the UK energy sector.
- Benefits: Earn up to £50k+, enjoy flexible hours, and access great perks like discounts and healthcare.
- Other info: Dynamic role with opportunities for overtime and career growth.
- Why this job: Make a real difference by helping customers with energy solutions and emergency support.
- Qualifications: Valid UK driving licence and experience in installing gas and electric smart meters required.
The predicted salary is between 40000 - 50000 € per year.
We are currently looking for Smart Meter Engineers for our client based in Ipswich and surrounding areas. They provide an end‑to‑end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within the Metering team, joining the leading provider of metering services in the UK energy retail sector, and delivering efficient and flexible services for gas, electricity and water meters.
Responsibilities
- Form part of the Metering team that provides Smart installations, investigates non‑communicating smart meters, and attends emergency and maintenance appointments.
- Provide excellent customer service: ensure all jobs are completed on time and explain the benefits and safe usage of new meters to customers.
- Respond to emergencies, restoring power or gas when customers need it most.
- Participate in weekly meetings and team catch‑ups, supporting the field managers and support functions.
Qualifications
- Valid UK driving licence, held for at least one year and with fewer than six points.
- Certifications: CCN1, CMA1, CMA3, or NVQ Level 2 in Smart Metering Dual Fuel.
- Experience installing gas and electric smart meters.
- Previous MOCOPA experience.
Benefits
- Matched or contributory pension scheme.
- Online GP service, 24 hours a day, 365 days a year.
- Employee assistance programme.
- My Rewards portal – access to 1000’s of retail discounts.
- Life assurance.
- Cycle to work, salary finance and give‑as‑you‑earn schemes.
- Enhanced maternity, paternity and adoption leave.
- Reward and recognition scheme.
Compensation and Working Hours
- On‑target earnings of up to £50k+.
- 30‑33 days holiday (including bank holidays).
- Sick pay scheme.
- Uncapped additional productivity‑related bonus.
- Additional £1,000 for 3‑phase/CT and/or Medium Pressure qualification.
- Regular overtime payable at time and a half, with double time on Sundays.
- Company van/vehicle and fuel card for business use.
- Private healthcare and cash plan.
- Recommend a friend – get rewarded for introducing people to us.
- Standby, overtime and call‑out – extra earning potential.
Dual Fuel Smart Meter Engineer in Suffolk employer: Morson International
Join a leading provider of metering services in the UK energy retail sector, where you will be part of a dynamic Metering team based in Ipswich. Our company fosters a supportive work culture that prioritises employee growth and well-being, offering extensive benefits such as a matched pension scheme, private healthcare, and generous holiday allowances. With opportunities for additional earnings through overtime and bonuses, we are committed to ensuring our engineers not only excel in their roles but also enjoy a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Fuel Smart Meter Engineer in Suffolk
✨Tip Number 1
Network like a pro! Reach out to current Smart Meter Engineers or industry professionals on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the metering team.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss your experience with gas and electric smart meters, and how you can provide excellent customer service during installations.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you're passionate about metering services and how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Dual Fuel Smart Meter Engineer in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with smart meters and any relevant certifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how you can contribute to our metering team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Customer Service Skills:Since providing excellent customer service is key in this role, make sure to include examples of how you've gone above and beyond for customers in the past. We want to know how you handle tricky situations!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company while you’re at it!
How to prepare for a job interview at Morson International
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters, especially the installation and maintenance processes. Familiarise yourself with the specific certifications required, like CCN1 and CMA1, so you can confidently discuss your qualifications during the interview.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about situations where you explained complex information clearly or resolved issues effectively, as this will show your potential employer that you can handle customer queries with ease.
✨Show Your Team Spirit
This position is part of a team, so highlight your ability to work collaboratively. Be ready to discuss how you've contributed to team success in previous roles, whether through participating in meetings or supporting colleagues during busy times. This will demonstrate that you're a team player who values collaboration.
✨Be Ready for Scenarios
Prepare for situational questions that might come up during the interview. Think about how you would respond to emergencies or non-communicating smart meters. Practising these scenarios will help you articulate your problem-solving skills and readiness to tackle challenges head-on.
