At a Glance
- Tasks: Support and manage enterprise storage and backup platforms in a dynamic team.
- Company: Join a skilled team in a leading tech environment in Stevenage.
- Benefits: Enjoy 26 days of leave, flexible benefits, and a generous pension scheme.
- Other info: Great opportunity for career growth in a supportive and innovative workplace.
- Why this job: Make a real impact by resolving critical incidents and improving service quality.
- Qualifications: Experience with NetApp storage and strong troubleshooting skills required.
The predicted salary is between 40500 - 49500 £ per year.
- 2nd Line Backup & Storage Engineer
- We are looking for a
2nd Line Backup & Storage Engineer to join a skilled team of 2nd and 3rd Line engineers in Stevenage.
You will provide day-to-day support, management and development of enterprise storage and backup platforms, supporting a high-profile user community and working closely with customers and stakeholders.
Key Responsibilities
- Support large-scale
Net App storage and Cohesity backup environments across three data centres.
- Investigate and resolve incidents, service requests and problems within agreed SLAs and KPIs.
- Handle
Severity 1 and 2 incidents and contribute to Root Cause Analysis.
- Administer NAS and SAN environments, including
VMware integration, fabric switching and zoning .
- Monitor capacity, availability, performance and resilience, proactively identifying and resolving risks.
- Plan and implement storage software and firmware upgrades.
- Install and commission new storage and backup hardware.
- Raise and present change requests while following change, security and configuration processes.
- Maintain technical documentation and contribute to continuous service improvement and knowledge sharing.
About You
Ideally, you will have
- Experience with
Net App storage in an enterprise environment.
- Knowledge of Net App hardware and general
NAS/SAN principles .
- Understanding of VMware integration with Net App.
- Strong troubleshooting and incident management skills.
- Experience working to SLAs and established IT service processes.
Benefits
- 26 days’ annual leave plus public holidays and 3 flexible days
- Pension contributions of up to 10%
- Life assurance
- Flexible benefits package
- Employee discounts
- Employee Assistance Programme and virtual GP
- #J-18808-Ljbffr
2nd Line Storage Engineer in Stevenage employer: Morson Human Resources Limited
Morson Human Resources Limited is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong emphasis on employee growth, the company provides opportunities for professional development and hands-on experience in cutting-edge technologies, particularly in Oracle and OCI. The hybrid working model between Blackpool and Newcastle not only enhances work-life balance but also allows employees to thrive in diverse settings, making it a rewarding place to build a meaningful career.
Contact Details:
Morson Human Resources Limited Recruitment Team
