At a Glance
- Tasks: Collect meter data in residential and commercial properties while providing excellent customer service.
- Company: Join a dynamic team focused on flexible outdoor work and customer satisfaction.
- Benefits: Enjoy 20 days holiday, bonuses, pension scheme, and discounts on various purchases.
- Other info: Opportunities for career progression in a supportive environment.
- Why this job: Take control of your schedule and work independently in an active role.
- Qualifications: Full UK driving licence and great communication skills are essential.
The predicted salary is between 12 - 13 £ per hour.
We are recruiting for some Meter Readers in the Northampton area, specifically NN14-NN18 postcode, with the ideal candidate having great customer service.
About the role
Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you.
As a Meter Reader you will be responsible for collecting data in both commercial and residential properties.
You'll update meter reads accurately throughout the day on your handheld device.
What does an average day look like?
Initially you join our training environment before moving out into the field.
Start your day by signing into your handheld device so you're ready for the day ahead.
Your day will begin with you planning your route.
Meters can be inside or outside properties, so you'll need to decide what time you're more likely to gain access to an inside meter.
You'll spend your day walking or driving (depending on the area you cover) from property to property, always ensuring your own and customers' safety.
Once you arrive, you'll read the meters and record the information accurately on a state-of-the-art handheld device.
This will be done whilst delivering first-class customer service to every property you visit.
You work on your own and will have the motivation to work quickly and efficiently in an independent role.
Come rain or shine you'll brave the elements to get the job done.
About you
You will be self-motivated and energetic, ideally from a background where you are used to driving / managing appointments and working outdoors, but this is not essential.
- What we need from you
- A full UK driving licence (Not required in London)
- Customer Service experience (No minimum requirement)
- Excellent communication skills
- Drive and motivation to work in an independent role
- Capability to work quickly and efficiently
- Ability to work to timescales and under pressure
- Flexible approach to tasks and working
- Friendly personality with a professional approach to work
- Ability to walk for several miles every day
- You must be able to pass our screening and vetting standards, provide 5 years employment history and pass a DBS check
What we offer
- 20 days holiday + 8 days bank holidays
- Bonus Scheme
- Pension Scheme and Life Assurance Cover
- Online GP Service, 24 hours a day, 365 days a year
- Access to our Employee Assistance Programme
- Recommend a Friend and Earn scheme
- Reward & Recognition Scheme
- Opportunities to progress in a successful company
- Access to My Rewards which provides amazing reductions on 1000's of purchases including Mobile Phone, Utility bill & top retail brand discounts:
Here's a few so you can see the type of savings you can make
- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership
- Salary: £12.60 p/h + company van + expenses + bonus
Flexible Working Schedule
Meter Reader- Northampton (NN14-18) employer: Morson Human Resources Limited
Urenco is an exceptional employer, offering a dynamic work environment at our Paddington site where innovation and collaboration thrive. We prioritise employee growth through continuous development opportunities and a supportive culture that values contributions to our information security programme. Join us to be part of a forward-thinking team dedicated to making a meaningful impact in the field of information security.
Contact Details:
Morson Human Resources Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meter Reader- Northampton (NN14-18)
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Morson Human Resources Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Morson Human Resources Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Meter Reader- Northampton (NN14-18)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Morson Human Resources Limited:Your cover letter is your chance to shine! Tell us why you want to work at Morson Human Resources Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Morson Human Resources Limited!
How to prepare for a job interview at Morson Human Resources Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
