At a Glance
- Tasks: Coordinate learning activities on-site, ensuring smooth delivery and positive learner experiences.
- Company: Join a major nuclear power station project with a focus on people development.
- Benefits: Competitive day rate, potential for contract extension, and valuable industry experience.
- Other info: Office-based role with frequent travel; security vetting required.
- Why this job: Be part of a significant infrastructure programme and make a real impact on skills development.
- Qualifications: Experience in learning support, strong communication skills, and stakeholder management.
The predicted salary is between 31500 - 38500 £ per year.
Location: Sizewell C, Suffolk (office-based, with frequent travel between Sizewell C sites and occasional travel to other Sizewell C / client locations)
Contract type: Full-time, temporary contract initially running to the end of 2026, with strong potential to extend into 2027
Salary: Competitive day rate, up to £195 per day.
Security: Successful candidates will be required to undergo security vetting
About the Role
Our client is delivering one of the UK’s most significant infrastructure programmes: a major new nuclear power station. As part of a growing People Development function, they are seeking a Learning & Skills Ops Coordinator to provide a visible, on-site presence supporting the effective delivery of learning and skills activity at site level. Sitting within the Learning Operations team and reporting into the Head of Learning Operations & Data Insights, this is a key on-site role focused on ensuring learning delivery works effectively in practice, within a complex, fast-paced, multi-team delivery model. The role does not hold end-to-end accountability for learning delivery, but plays a critical part in ensuring activity runs smoothly through coordination, oversight and stakeholder engagement. You will act as the primary point of contact for learners, instructors and other key stakeholders on site, helping to navigate competing priorities between on-site needs and central processes.
Key Responsibilities
- Act as the primary on-site contact for skills and learning queries from learners, facilitators and other stakeholders
- Operate as the on-site operational lead for learning activity, ensuring issues are identified, managed and resolved in collaboration with key teams
- Provide responsive, face-to-face support to resolve queries and issues relating to on-site training delivery, access and learner experience
- Build strong relationships with site leadership, operational teams, Organisational Capability, the site’s Training and Competency Lead, technical training teams and People Development Partners
- Ensure a positive and supportive learner experience across all interactions
- Represent Learning Services on site, working closely with off-site teams to ensure a joined-up, coherent service, acting as a key interface between on-site and central teams
- Work closely with other People Development and technical training teams to ensure training activities progress effectively
- Follow up where activity is delayed, unclear or not actioned
- Escalate issues appropriately to minimise disruption to learners and stakeholders
- Provide practical feedback to improve service delivery responsiveness and learner experience
- Navigate competing priorities between on-site needs and central processes, using judgement to reach practical outcomes
- Provide constructive feedback and potential solutions where processes do not meet operational realities
- Support the smooth running of on-site training sessions, including room set-up, materials and logistics
- Provide on-the-day assistance to facilitators and learners as required
- Troubleshoot delivery issues in real time, resolving or escalating as required
- Work collaboratively with the site’s Training and Competency Lead, People Development Partner, trainers and operational teams to ensure delivery runs effectively within site constraints
- Provide guidance and support to learners on skills and development pathways
- Advise on appropriate learning solutions linked to roles, competencies and development needs
- Support engagement with learning activity on site
- Operate effectively in a complex, and at times ambiguous, stakeholder environment where priorities may conflict and accountabilities are shared
- Take ownership of resolving issues on site, while working within a broader, multi-team delivery model
- Experience in a learning, training or skills development support role, ideally within a regulated or compliance-based environment
- Strong stakeholder management skills, with the ability to work across multiple teams with differing priorities
- Confidence working independently in a visible, on-site role
- Excellent communication skills, with particular strength in engaging confidently face-to-face
- A strong customer service mindset with a focus on learner experience
- Highly organised, with strong attention to detail
- A proactive problem solver, able to manage queries and escalating appropriately
- Comfortable working in a fast-paced, service-driven learning environment
- Ability to influence and navigate without formal authority, taking ownership of on-site issues and outcomes
- Confidence operating in ambiguity and managing competing demands
- Working knowledge of Learning Management Systems is essential
This role reports into the Head of Learning Operations & Data Insights within a managed People Development service provision to the site. This is a temporary role running until the end of 2026, with strong potential to extend into 2027. This is an office-based role with no remote working opportunities. Frequent travel between Sizewell C sites in Suffolk should be expected, with occasional travel to other related sites. Security vetting will be required for this role.
Learning and Skills Site Coordinator employer: Morson Human Resources Limited
Morson Human Resources Limited is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong emphasis on employee growth, the company provides opportunities for professional development and hands-on experience in cutting-edge technologies, particularly in Oracle and OCI. The hybrid working model between Blackpool and Newcastle not only enhances work-life balance but also allows employees to thrive in diverse settings, making it a rewarding place to build a meaningful career.
Contact Details:
Morson Human Resources Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Skills Site Coordinator
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We think you need these skills to ace Learning and Skills Site Coordinator
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at Morson Human Resources Limited.
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Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at Morson Human Resources Limited. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at Morson Human Resources Limited
✨Show Off Your Creativity in Digital Learning
When preparing for your interview with Morson Human Resources Limited, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
✨Know Your EdTech Tools
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✨Flexibility is Key for Temporary Roles
Since this role with Morson Human Resources Limited is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
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