At a Glance
- Tasks: Maintain and administer infrastructure services, troubleshoot issues, and ensure compliance with standards.
- Company: Dynamic tech company focused on innovative infrastructure solutions.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and automation.
- Why this job: Join a team that values your skills and offers real-world impact in IT infrastructure.
- Qualifications: Experience in IT infrastructure, Windows Server, and Active Directory required.
The predicted salary is between 40000 - 50000 £ per year.
Infrastructure Specialist (2nd/3rd Line Support) – Contract - Filton
About Your Role
As the Infrastructure Specialist, you will maintain and administer infrastructure services, systems, applications and configurations and related hardware in accordance with clients standards and industry best practices.
Troubleshooting, diagnosing and resolving system, software and hardware problems.
Supports front line IT staff in complicated infrastructure related matters.
- Document, track, monitor, and communicate problems and business risks to ensure timely resolution and compliance.
- Deliver infrastructure services to agreed SLA.
- Troubleshoot /resolve problems associated with the infrastructure environment.
- Work with hardware/software vendors to resolve technical support issues.
- Coordinate and work with global architects and other regional Data Center teams to ensure infrastructure and systems meet our clients standards in regards to functionality, security, and maintainability.
- Deploy industry best practice approaches and standards.
- Procure and replace hardware components when required.
- Actively monitor the system infrastructure to manage business systems and security risks.
- Actively work with automating the IT infrastructure delivery.
• Work with the following Key Processes
- Event Management – monitoring, measuring against SLA, triggering and reporting.
- Incident Management – log all incidents and resolve as quickly as possible.
- Change Management – process approved changes from Build into Run.
- Request Management – manage all requests to resolution or escalation.
- Asset & Configuration Management – manage resources and configurations required to deliver services to agreed SLA.
About You
- IT infrastructure experience.
- An ability to follow processes.
- Self-driven with a motivation to succeed and provide world class services to the business.
- Relies on experience and judgment to plan and accomplish goals.
- Experience working in a high availability, high demand environment.
- Able to work effectively in a virtual team environment.
- Windows Server – proven, in-depth experience.
- Active Directory – proven, in-depth experience.
- Power Shell – strong advantage; experience with automation is a big plus.
- Azure local, maintenance, and patching.
- Azure / Entra ID.
- #J-18808-Ljbffr
Contact Details:
Morson Human Resources Limited Recruitment Team
We think you need these skills to ace Infrastructure Specialist in Bristol
Infrastructure Administration
Troubleshooting Skills
System Diagnosis
Hardware Management
Software Support
SLA Management
Vendor Coordination
