Contract Role | Inside IR35 | Hybrid (Bristol)
We’re looking for an experienced User Researcher to join a multidisciplinary digital team delivering user-centred services within a complex public sector environment.
Working closely with product managers, designers and developers, you’ll help ensure services are designed around genuine user needs. You’ll plan and deliver user research activities, facilitate testing sessions, analyse findings, and provide clear recommendations that shape product and service decisions.
Key Responsibilities
- Plan, design and deliver user research activities across the service lifecycle
- Recruit participants, create discussion guides and facilitate research sessions
- Analyse and synthesise research findings into clear, actionable insights
- Present research outcomes to stakeholders and multidisciplinary teams
- Collaborate with product, design and development teams to influence service improvements
- Support continuous discovery and iterative design within an agile environment
- Help build a strong understanding of user behaviours, needs and pain points
Essential Experience
- Strong experience conducting a range of user research methods
- Ability to identify research objectives and select appropriate methodologiesExperience analysing qualitative and quantitative research data
- Skilled at presenting findings in a clear, engaging and actionable way
- Understanding of inclusive research practices and diverse user needs
- Experience working within multidisciplinary delivery teams
- Experience involving colleagues in research, analysis and insight generation
- Understanding of agile delivery approaches
Contract Details
- Location: Hybrid - Bristol (weekly onsite initially, reducing to monthly attendance)
- Contract: Until March 2027
- IR35: Inside IR35
- Security Clearance: BPSS eligible
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User Researcher - Inside IR35 - Hybrid - Until March 2027 employer: Morson Group
Morson Group is an exceptional employer, recognised as one of the UK's Best Big Companies to work for, offering a supportive family-run culture that prioritises employee well-being and development. With 26 days of holiday, bespoke training programmes, and comprehensive mental health support, employees are empowered to grow and thrive in their roles, particularly within the dynamic Payroll team at our Salford office.
