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- Tasks: Manage client accounts and vetting services while ensuring compliance and satisfaction.
- Company: Join Morson Group, a leading global technical recruitment agency with a strong reputation.
- Benefits: Enjoy learning opportunities, health programmes, gym access, and exciting incentive trips.
- Why this job: Be part of a supportive culture focused on personal development and client success.
- Qualifications: Basic knowledge of employment law and strong interpersonal skills are essential.
- Other info: This is a 9-month fixed term contract with potential for growth.
The predicted salary is between 28800 - 43200 £ per year.
Talent Acquisition Partner @ Morson Group
About Us:
We were founded back in 1969 and have grown from very humble beginnings to a £1.3b global technical recruitment specialist organisation. With over 30 offices UK wide, Canada, USA, Australia and across Europe, we are the UK\’s leading technical recruitment agency and the 3rd largest globally.
Morson Group consists of multiple specialist practices that offer complex talent solution needs across Engineering and Technology. Ranking nationally as one of the Best Big Companies to work for, whilst being recognised for excelling in Learning and Development, it has never been a better time to explore career opportunities at Morson Group.
The Role:
Collaborate with the Morson Screening team and clients to manage vetting services according to guidelines. Process candidate vetting, ensuring accurate data recording for effective reporting. Support the Client Operations Manager in planning and managing client accounts, ensuring SLAs are met.
Please be advised that this is a 9-month fixed term contract.
Key Responsibilities:
- Client Management
- Take on key Account Management responsibility for selected key client organisations which involves building strong relationships with Line Managers and recruitment personnel.
- Production of Management Information Reports.
- To manage/support the achievement of key client KPI’s and SLA’s.
- To regularly review client satisfaction levels through regular client catch ups and quarterly business reviews.
- Act as the first point of contact with regards to producing reports, dealing with client candidates/ employees and operational risks & issues.
- Pro-actively managing tech to facilitate delivery, adapting to changes in client requirements as required.
- Creation and maintenance of account documentation.
- Pro-actively address client concerns or issues with a solution focussed mindset.
- Support case handlers and senior team as required.
- Manage the compliance with all data protection guidelines in line with company policies.
- Identifying resource requirements to manage fluctuations in volumes across all clients.
- Assess requirements of projects that come in, planning timescales, in line with client SLA’s.
- Creation of process flows and escalation process for new clients that are onboarding.
Personal Development:
- Identify any personal development areas and agree appropriate method of delivery with line management.
- Ensure that you are kept informed of any developments or changes relating to candidate and employee vetting to ensure we are able to advise clients regarding legislation or best practice changes.
Experience & Skills:
- Working knowledge of specialised sector
- Basic employment law
- Professional telephone manner
- Ambition to develop key client’s business and increase market share
- Ability to create and maintain a competitive and motivated environment
- Strong interpersonal skills
- Ability to build a rapport with colleagues, clients and candidates at all levels
Working with us:
- Investment into your learning & development
- A colleague health and well-being programme
- Free access to onsite gym and discounted gym membership rates
- Meritocracy incentive trips – 50 colleagues have just been to Mexico!
- Mental health support via free confidential advice and counselling services.
- Access to free wellbeing apps
- Free parking
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Screening Account Manager (FTC) employer: Morson Group
Contact Detail:
Morson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Screening Account Manager (FTC)
✨Tip Number 1
Familiarise yourself with Morson Group's values and culture. Understanding their commitment to learning and development will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Morson Group on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company and may even lead to referrals.
✨Tip Number 3
Prepare specific examples of how you've successfully managed client relationships in the past. Highlighting your ability to build rapport and address client concerns will demonstrate your fit for the Screening Account Manager role.
✨Tip Number 4
Stay updated on the latest trends in talent acquisition and employment law. Being knowledgeable about these areas will not only impress during interviews but also show your commitment to providing informed advice to clients.
We think you need these skills to ace Screening Account Manager (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Screening Account Manager role. Focus on your client management experience, data handling, and any knowledge of employment law.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Morson Group and how your background makes you a great fit for their team.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles that demonstrate your ability to meet KPIs and SLAs. This could be successful projects, client satisfaction scores, or improvements in processes.
Proofread Your Application: Before submitting, carefully proofread your application materials. Look for any spelling or grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Morson Group
✨Research Morson Group
Before your interview, take some time to learn about Morson Group's history, values, and recent achievements. Understanding their position in the recruitment industry will help you tailor your responses and show genuine interest in the company.
✨Prepare for Client Management Scenarios
Since the role involves key account management, think of examples from your past experiences where you've successfully built relationships with clients or managed client expectations. Be ready to discuss how you handled challenges and ensured client satisfaction.
✨Demonstrate Your Knowledge of Employment Law
Having a basic understanding of employment law is crucial for this role. Brush up on relevant legislation and be prepared to discuss how it impacts candidate vetting and client interactions during the interview.
✨Showcase Your Interpersonal Skills
Strong interpersonal skills are essential for this position. During the interview, focus on your ability to communicate effectively and build rapport with various stakeholders. Use specific examples to illustrate your strengths in this area.
