Temporary Receptionist / Switchboard Operator - Immediate start in Manchester

About Morson: Founded in 1969, Morson Group has grown into a £1.3bn global recruitment business with offices across the UK and internationally. We’re proud to be recognised as one of the UK’s leading recruitment organisations, offering long-term career opportunities, strong development pathways, and a collaborative culture.

The Role: We’re looking for a professional, friendly, and highly organised Switchboard Operator/Receptionist to be the welcoming face of our Salford HQ to start immediately, and provide cover through the busy holiday period until mid-September. You’ll play a key role in delivering a great first impression and keeping front-of-house operations running smoothly. This role is based onsite at our HQ in Salford, and hours are worked on a rota system of 8am - 4.30pm or 9am - 5.30pm, Mon - Friday.

Main Duties may include:

• Visitor Management: Greet and sign in visitors professionally, issuing and collecting visitor badges; ensure the reception area is tidy, welcoming, and meets Health and Safety standards; escort visitors to meeting points during emergencies and inform them of fire evacuation procedures; book meeting rooms, manage priorities, and arrange refreshments and parking for guests when required.
• Communication Handling: Receiving and responding to incoming queries via email and telephone; routing calls or inquiries to the appropriate personnel efficiently.
• Document Management: Scanning and electronic filing of relevant documents; maintaining organised and accurate electronic records.
• Logistics and Coordination: Organise incoming and outgoing post; arranging courier services for efficient deliveries; booking travel arrangements and managing associated documentation.
• Meeting and Event Support: Manage the booking of meeting rooms effectively, managing priorities; welcoming external customers for meetings.
• Staff and Facilities Support: Issue badges to new employees and provide relevant induction and reception training for new recruits or temporary staff; manage gym bookings, car parking guidelines, and the car registration list; maintain and monitor CCTV activity, reporting any concerns to appropriate personnel; support the Facilities Manager with ad hoc administrative and operational tasks.
• Catering & Hospitality Support: Coordinate and provide refreshments and catering for internal meetings, including board meetings and senior leadership events; support with onsite catering arrangements for senior level employees, ensuring timely service and a high standard of presentation.

What we're looking for: Previous experience in a fast-paced switchboard or receptionist role is essential. In addition: Familiarity with office systems, travel booking, and courier arrangements is advantageous; excellent written and verbal communication skills; strong attention to detail and accuracy in all tasks; excellent organisational skills; ability to work under pressure; proficiency in using office software (e.g., Microsoft Office Suite); professional demeanour and customer service orientation.

Morson Group is an equal opportunities employer and respects diversity. In order to apply for this role, you must be eligible to live and work in the UK. We welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 5 days of your application, please assume that you have been unsuccessful on this occasion.