At a Glance
- Tasks: Manage client accounts, drive cash collection, and resolve queries in a dynamic team.
- Company: Join a nationally recognised business with a high-performing Credit Control team.
- Benefits: Enjoy 25 days annual leave, hybrid working, gym access, and free parking.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real impact on cash collection and build strong client relationships.
- Qualifications: Previous credit control experience and strong Excel skills required.
The predicted salary is between 32000 - 35000 £ per year.
We have an exciting opportunity for an experienced Senior Credit Controller to join a high-performing Credit Control team within a nationally recognised business. This role will see you taking ownership of a portfolio of client accounts, managing cash collection activity, resolving complex queries and supporting the wider Credit Control function in maintaining strong debtor performance. You will play a key role in reducing debtor days, improving cash collection performance and ensuring excellent client relationships are maintained through proactive account management and effective communication with internal and external stakeholders.
As a Senior Credit Controller, you will take ownership of key areas across cash collection, account management and query resolution, including:
- Managing a portfolio of client accounts, ensuring effective credit control processes are followed.
- Achieving monthly cash collection targets through proactive management of outstanding debt.
- Monitoring daily cash receipts and ensuring accurate reporting information is maintained.
- Building strong relationships with clients and internal stakeholders to support timely payment resolution.
- Investigating and resolving invoice, billing and payment queries.
- Processing credit notes following appropriate approval processes.
- Providing guidance and support on more complex account queries where required.
- Reconciling client accounts across both billed and unbilled debt, using Excel to identify outstanding balances and actions required.
- Supporting improvements across the Credit Control function and contributing to effective team performance.
What We're Looking For:
- Previous Credit Control experience within a large organisation or high-volume environment.
- Experience managing a portfolio of customer accounts and driving cash collection.
- Strong understanding of debtor management and account reconciliations.
- Strong communication skills, both over the phone and via email.
- Strong Excel skills.
Benefits of the Role:
- 25 days annual leave plus bank holidays.
- Hybrid working model.
- Free access to an onsite gym and discounted gym memberships.
- Free onsite parking.
Senior Credit Control Officer in Manchester employer: Morson Group
Morson Group is an exceptional employer, recognised as one of the UK's Best Big Companies to work for, offering a supportive family-run culture that prioritises employee well-being and development. With 26 days of holiday, bespoke training programmes, and comprehensive mental health support, employees are empowered to grow and thrive in their roles, particularly within the dynamic Payroll team at our Salford office.
