Human Resources Advisor in Manchester

Morson Group

We were founded in 1969 and have grown from very humble beginnings to a £1.4b global technical recruitment specialist organisation.

With over 30 offices UK wide, along with offices in Canada, USA, Australia and across Europe, we are the UK's leading technical recruitment agency and the 3rd largest globally.

Morson Group consists of multiple specialist practices that offer complex talent solution needs across Engineering and Technology.

Ranking nationally as one of the Best Big Companies™ to work for, whilst being recognised for excelling in Learning and Development, it has never been a better time to explore career opportunities at Morson Group.

Role overview

The HR Advisor will provide proactive, practical HR support across the business, acting as a trusted first point of contact for managers and employees on day-to-day people matters.

The role will support the delivery of consistent, high-quality employee relations advice, contribute to building line manager capability, and support a positive, high-performing culture.

Role Responsibilities

• The main responsibilities of this role include, but are not limited to:
• Employee Relations
• Manages ER matters, escalating anything involving legal risk, senior stakeholders or precedent.

Given coverage across the team, may be asked to support a broader range of ER matters.

• Support managers to handle people issues confidently and fairly, coaching them through conversations rather than taking ownership away from them.
• Prepare documentation, meeting notes and outcome letters in line with company policy and best practice.
• Escalate cases appropriately to the senior team where complexity, risk or seniority requires.
• Participate in ER case reviews, learning sessions and reflective discussions to build capability and consistency.
• Accurately record and maintain all employee relations cases, notes and outcomes.
• Manager Capability & Stakeholder Support
• Build effective working relationships with key stakeholders, acting as a reliable and approachable HR contact.
• Encourage early engagement from managers to prevent issues escalating.
• Support managers to understand their responsibilities in areas such as performance management, conduct, and consultation.
• Attend regular stakeholder catch-ups where appropriate to provide proactive HR support.
• Policy, Process & Best Practice
• Provide guidance on HR policies, procedures and employment law principles, escalating where interpretation or risk is unclear.
• Support consistent application of HR processes across the business.
• Support annual policy review and, where required, draft new policies.
• Contribute to the continuous improvement of HR templates, guidance notes and manager toolkits.
• Support a variety of HR-led projects.
• Collaboration & Team Contribution
• Work closely with and provide support to the senior HR team.
• Share learning, insights and good practice with the wider HR team.
• Support junior colleagues where appropriate and contribute positively to a learning-focused team culture.
• Work effectively with HR Shared Services to ensure smooth processes and operations.
• HR System & Reporting
• Support the production of ER and people metrics.
• Identify and flag data gaps, inaccuracies or recurring themes.
• Comply with data protection and confidentiality requirements when managing employee information.
• Use HR systems and reports to support informed conversations with managers and stakeholders.
• Support with day-to-day use of the HR system, general reporting and HR dashboards.

Key Performance Indicators

• % of ER cases resolved at informal or early stages
• Case timeliness: average time to resolution
• Quality of case documentation and system updates
• Reduction in repeat issues for the same manager/team
• Line manager satisfaction with advice and support
• Accuracy and completeness of HR system data and records
• Adherence to policies, processes and legal requirements
• Evidence of effective handovers/escalations when required
• Contribution to team ER learning

What we are looking for

• Previous experience in an Advisory / Assistant (experienced) HR role
• Practical experience managing ER cases
• Good working knowledge of UK employment law and HR best practice
• Ability to build relationships and influence managers with confidence and credibility
• Strong written and verbal communication skills
• Organised, proactive and able to manage multiple priorities
• Self driven
• CIPD Level 3 (ideally working towards Level 5)

Alongside working at one of the UK’s Best Big Companies to work for™, you will also receive:

• 26 days holiday (plus bank holidays)
• Flexible/hybrid model working
• Investment into your learning & development
• A colleague health and well-being programme
• Free access to onsite gym and discounted gym membership rates
• Rooftop bar & social area access
• Meritocracy incentive trips – 50 colleagues have been to Mexico this year
• Mental health support via free confidential advice and counselling services.
• Access to free wellbeing apps
• Free parking