At a Glance
- Tasks: Join a transformation programme to improve operational services and document processes.
- Company: Dynamic organisation focused on large-scale business transformation.
- Benefits: Up to £600 per day, flexible hours, and long-term contract until March 2027.
- Other info: Collaborative team environment with opportunities for professional growth.
- Why this job: Shape the future of service delivery and enhance your Business Analysis skills.
- Qualifications: Strong experience in Business Analysis and process improvement.
Contract: Business Analyst
Rate: Up to £600 per day
Duration: Immediate Start – March 2027
Location: Chesterfield (1–2 days per week onsite minimum). Please note there may also be occasional face‑to‑face meetings in London (approximately once per month). Travel and accommodation expenses are not covered, and contractors will be expected to fund their own travel to and from site locations. Flexibility around start and finish times on travel days is available.
Overview
We are seeking experienced Business Analysts to join a large‑scale business transformation programme supporting a Service Catalogue workstream. This workstream focuses on reviewing, documenting and improving a broad range of operational services delivered across a nationwide network. The successful candidate will play a key role in understanding current ways of working, identifying opportunities for process improvement, and helping to define future‑state operational models.
Key Responsibilities
- Capture and document current‑state (as‑is) operational processes and services.
- Conduct stakeholder interviews, workshops and operational observations to gather business requirements and process information.
- Identify process inefficiencies, duplication and opportunities for improvement.
- Produce future‑state (to‑be) process models and recommendations.
- Support business process re‑engineering initiatives across multiple operational areas.
- Work closely with operational teams, programme stakeholders and subject matter experts.
- Collaborate with other Business Analysts across the programme to ensure alignment and consistency.
- Identify dependencies and overlaps with other in‑flight change initiatives.
- Produce high‑quality business analysis artefacts including process maps, requirements documentation, gap analyses, impact assessments, stakeholder analysis, user journeys and operational workflows.
- Support governance activities and contribute to programme‑wide business analysis standards.
Essential Experience
- Strong Business Analysis experience within large‑scale transformation programmes.
- Proven experience documenting, analysing and improving operational processes.
- Excellent stakeholder management and workshop facilitation skills.
- Strong process mapping and requirements elicitation experience.
- Ability to operate within complex, multi‑workstream programme environments.
- Experience working collaboratively within a team of Business Analysts.
- Strong analytical, problem‑solving and communication skills.
- Comfortable engaging with both operational and senior stakeholders.
Highly Desirable Experience
- Business Process Re‑engineering (BPR/BPRE) experience.
- Operational transformation or operational excellence experience.
- Lean process improvement methodologies.
- Lean Six Sigma certification (Green Belt, Black Belt or equivalent).
- Experience within large, customer‑facing operational environments.
- Experience conducting operational observations and process discovery activities.
- Exposure to service catalogue, operating model or service management initiatives.
Personal Attributes
- Collaborative and team‑oriented approach.
- Comfortable working in environments where processes may not yet be documented.
- Proactive and self‑sufficient.
- Strong attention to detail.
- Capable of building relationships quickly across multiple stakeholder groups.
- Able to manage competing priorities within a fast‑paced programme environment.
Whats on Offer?
- Up to £600 per day.
- Immediate start.
- Contract running through to March 2027.
- Long‑term programme engagement.
- Opportunity to shape operational processes and service delivery within a major transformation programme.
- Collaborative environment with a strong Business Analysis community and Programme BA leadership.
Business Analyst, Service Catalogue Workstream in Chesterfield employer: Morson Group
Join a dynamic and collaborative environment in Chesterfield, where as a Business Analyst, you will play a pivotal role in a large-scale transformation programme. With a focus on employee growth and development, the company fosters a strong Business Analysis community, offering opportunities to shape operational processes and service delivery while enjoying flexibility in work hours and a supportive team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst, Service Catalogue Workstream in Chesterfield
✨Tap into Freelance Platforms
Don’t just sit around waiting for gigs to come to you! Head over to platforms like Upwork or Freelancer, where businesses are constantly looking for freelance talent in business intelligence. Create a killer profile showcasing your skills and past projects to attract potential clients.
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✨Join Business Intelligence Communities
Networking is crucial, so dive into communities like LinkedIn groups focused on business intelligence or data analysis. Engage in discussions, share your insights, and make valuable connections that could lead to freelance opportunities or referrals.
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Make sure your portfolio is up-to-date with your latest projects in business intelligence. Include detailed case studies that demonstrate how you've solved problems or improved processes for clients. This will make you stand out when you apply through our website or reach out to potential clients directly!
We think you need these skills to ace Business Analyst, Service Catalogue Workstream in Chesterfield
Some tips for your application 🫡
Show Off Those Data Skills!:In the world of business intelligence, your analytical prowess is key. Make sure to highlight your experience with data visualisation tools like Tableau or Power BI in your CV. A well-crafted portfolio showcasing your past projects—complete with challenges faced and how you overcame them—will grab our attention at Morson Group.
Provide a Snapshot of Your Services:As a freelancer, it's essential to be transparent about what you offer. Include a clear outline of your rates, availability, and services in your application. This way, we at Morson Group can easily see how your skills align with our needs—keeping it straightforward works wonders!
Tailor Your Proposal for Us:When applying, don’t forget to tailor your proposal to Morson Group. Mention specific challenges we may face in our industry and how your past experiences can tackle those issues. This personalised touch shows us you’ve done your homework and genuinely care about the role.
Certifications Matter!:If you have any relevant certifications—like ITIL, Six Sigma, or data analytics certificates—make sure they're highlighted in your CV. They can set you apart from other freelancers applying for the Business Analyst, Service Catalogue Workstream position at Morson Group. It shows that you're committed to your craft and stay current in this ever-evolving field.
How to prepare for a job interview at Morson Group
✨Show Off Your Data Visualisation Skills
In business intelligence, how you present data can be just as important as the data itself. Prepare a few examples of dashboards or visual reports from previous projects that showcase your ability to interpret and present complex information clearly. This will help you demonstrate that you not only crunch numbers but also make sense of them in a meaningful way for your clients.
✨Know Your Tools Inside Out
Freelance roles often require a specific toolkit, like Tableau, Power BI, or SQL. Make sure you're fluent in the tools listed in the job description and even get comfortable showcasing them live or via screen share during the interview. Think about how you would solve potential business problems that might arise in the role using these tools—that’ll show you're ready to jump in.
✨Pitch Your Project Experience
Since this is a freelance gig, the interview can feel more like a pitch. Be ready to discuss your past projects in a way that highlights the challenges you faced, how you overcame them, and the impact your work had. Bring along a portfolio that illustrates your track record, as this will help potential clients visualise what you can do for them at Morson Group.
✨Prepare to Discuss Your Approach
In business intelligence, different scenarios can call for different approaches to analysis and data mining. Be prepared to talk about how you would handle specific situations or client requests, showing your problem-solving process. Think about some common scenarios in the industry and how you would tackle them—this can really set you apart from the crowd.
