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- Tasks: Lead customer support initiatives and enhance client satisfaction.
- Company: Prestigious client in Yeovil with a focus on transformation projects.
- Benefits: 6-month contract with potential for extension and valuable experience.
- Why this job: Make a real difference in customer support and drive positive change.
- Qualifications: Experience in customer support management and strong communication skills.
- Other info: Opportunity to work closely with senior management and develop your career.
The predicted salary is between 30000 - 42000 £ per year.
Morson Talent are currently recruiting for a Customer Support Management Professional to work on behalf of one of our prestigious clients based in Yeovil. This is a 6-month contract role, with the possibility of extension.
You will report directly to the Senior Project Manager for Transformation Projects, working out of our clients' Yeovil site.
In this role, you will have a significant impact on...
Customer Support Management Professional in Yeovil employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Management Professional in Yeovil
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and values. We want to show that we’re not just interested in the role, but also in how we can contribute to their success.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. The more comfortable we are with our answers, the more confident we’ll come across during the actual interview.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit.
We think you need these skills to ace Customer Support Management Professional in Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Support Management role. Highlight relevant experience and skills that match the job description. We want to see how you can make a difference!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your background aligns with our client's needs. Keep it engaging and personal.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements in previous roles. We love to see quantifiable results that demonstrate your impact in customer support management.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Morson Edge
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
As a Customer Support Management Professional, you'll likely face scenario-based questions. Think of examples from your past experiences where you've successfully handled customer issues or led a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Communication Skills
In customer support, communication is key. During the interview, focus on articulating your thoughts clearly and confidently. Practice active listening as well; it shows respect and helps you respond more effectively to the interviewer's questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This demonstrates your enthusiasm and gives you valuable insights into the position.
