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For Companies At a Glance
- Tasks: Provide hands-on IT/OT support in a dynamic manufacturing environment.
- Company: Join Siemens Energy, a leader in innovative energy solutions.
- Benefits: Competitive pay, potential for contract extension, and valuable industry experience.
- Other info: Collaborate with diverse teams and enhance your technical expertise.
- Why this job: Be part of a team that drives digital transformation in manufacturing.
- Qualifications: Experience in industrial OT environments and strong troubleshooting skills required.
The predicted salary is between 32000 - 44000 £ per year.
Location: Siemens Energy – Worcester, UK
Contract: 6 months initial (likely extension)
Working Pattern: 5 days on site, 8 hours/day, Mon–Fri
Rate: £40–£54/hour (Inside IR35 via umbrella)
Start: ASAP
Other: Basic DBS required, must confirm notice period
Role Overview
Hands-on IT/OT support role in a live manufacturing environment, supporting production-critical systems, industrial connectivity, and factory digital infrastructure. Focus on uptime, troubleshooting, cybersecurity compliance, and IT/OT integration.
Key Responsibilities
- OT & Production Support
- Support and troubleshoot OT systems (PLCs, HMIs, sensors, industrial PCs)
- Resolve production incidents and minimise downtime
- Support machine connectivity and industrial systems
- Networks & Infrastructure
- Maintain and troubleshoot OT network connectivity (industrial Ethernet, switches, VLANs)
- Support secure connectivity for production and vendor equipment
- Maintain network and system documentation
- Systems & Projects
- Support IIoT and manufacturing digitalisation initiatives
- Assist with IT/OT project implementation and system upgrades
- Support MES/SCADA/industrial software where applicable
- Cybersecurity & Compliance
- Support secure OT operations aligned with IEC 62443 / ISO 27001
- Assist with patching, secure configuration, and vulnerability management
- Support incident response for cyber/operational events
- Asset & Service Support
- Maintain OT asset inventory and documentation
- Support backup, recovery, and disaster recovery processes
- Provide occasional support cover for IT user support functions
- Stakeholder Collaboration
- Work with engineering, operations, maintenance, vendors, and IT teams
- Act as a technical bridge between IT and OT environments
- Communicate issues clearly across technical and non-technical teams
Skills & Experience
- Essential
- Experience in industrial/manufacturing OT environments
- Strong troubleshooting skills (IT/OT systems)
- Good networking knowledge (TCP/IP, switching, industrial networks)
- Experience with PLCs, HMIs, or industrial systems
- Strong communication and independent working ability
- Desirable
- IIoT / OPC UA / machine connectivity experience
- SCADA or MES exposure
- Knowledge of industrial cybersecurity standards (IEC 62443, ISO 27001)
- Cloud manufacturing platforms (e.g., AWS Connected Factory)
Ideal Candidate
A hands-on, production-focused IT/OT technician who thrives in manufacturing environments, can respond quickly to incidents, and supports secure, reliable factory operations while contributing to digital transformation initiatives.
Manufacturing IT/OT Support Technician in Worcester employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manufacturing IT/OT Support Technician in Worcester
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars related to manufacturing IT/OT. You never know who might be looking for someone with your skills, and a friendly chat can open doors.
✨Tip Number 2
Showcase your hands-on experience! When you get the chance to chat with potential employers, share specific examples of how you've tackled troubleshooting in OT environments. Real-life stories resonate more than just listing skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Manufacturing IT/OT Support Technician in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in industrial and manufacturing OT environments. We want to see your troubleshooting skills and any relevant projects you've worked on, especially those involving PLCs and HMIs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Manufacturing IT/OT Support Technician role. Mention your hands-on experience and how you can contribute to our digital transformation initiatives.
Showcase Your Communication Skills: Since you'll be acting as a bridge between IT and OT, it's crucial to demonstrate your strong communication abilities. In your application, give examples of how you've effectively communicated technical issues to non-technical teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the role!
How to prepare for a job interview at Morson Edge
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of PLCs, HMIs, and industrial systems. Be ready to discuss specific troubleshooting scenarios you've faced in the past, as this role is all about hands-on support in a live manufacturing environment.
✨Showcase Your Networking Skills
Familiarise yourself with networking concepts like TCP/IP, VLANs, and industrial Ethernet. Be prepared to explain how you've maintained or troubleshot network connectivity in previous roles, as this will be crucial for the position.
✨Communicate Clearly
Since you'll be acting as a bridge between IT and OT teams, practice explaining technical issues in simple terms. Think of examples where you've successfully communicated complex problems to non-technical stakeholders.
✨Understand Cybersecurity Standards
Brush up on IEC 62443 and ISO 27001 standards. Be ready to discuss how you've implemented secure operations in past roles, as cybersecurity compliance is a key part of this job.