At a Glance
- Tasks: Deliver top-notch customer service and manage material services for aerospace contracts.
- Company: Join a prestigious aerospace company in Yeovil, Somerset.
- Benefits: Competitive salary, growth opportunities, and a focus on customer satisfaction.
- Other info: Dynamic role with potential for career advancement in the aerospace industry.
- Why this job: Be part of a team that values innovation and excellence in customer support.
- Qualifications: Strong customer service skills and ability to work with diverse teams.
The predicted salary is between 31500 - 38500 £ per year.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Morson Talent currently have an opportunity available for an Availability Officer to work on the behalf of one of our prestigious Aerospace clients in Yeovil, Somerset.
You will be responsible for delivering a full range of responsive, customer focused goods and services which:
- Existing customers recognise as excellent and therefore wish to deal with us over a widening range of support services as their preferred supplier
- For potential customers will be a positive discriminator in procurement decisions relating to our products.
- Providing turnover and growth as a result of excellent performance, through innovation of products, business processes and people. To create a Customer Support capability which:
- Is dedicated to customer satisfaction at all levels.
- Is committed to continuous performance improvement at all levels.
- Has developed an effective, responsible customer support organisation, perceived as excellent by our customers. MAIN ACTIVITIES AND TASKS General
- The Availability Officers' role is significantly important in delivering and managing the Material Service element of an IOS, traditional order book or article availability contract.
- Both types of contracts are normally high value and a high percentage of the contract value relates to the Material Service element which directly relates to the process that will be supported by the SLICT Availability Officer.
It is therefore vital that this role is executed to the highest level of personal performance and is Customer service delivery focused.
- Direct line reporting will be to the Availability Manager for IOS contracts or SLICT Team Leader for Milex contracts.
- As IOS contract provides an output performance based service to the UK Mo D for through life of the platform normally contracted in price periods determined by the customer project team.
- A traditional order book contract may have elements of article availability.
TAT measure and in some cases a hybrid IOS arrangement and the contracting period can differ from customer to customer. xgikmsk
- This role is uniquely placed to deliver the contracted material service element to the customer whilst achieving cost savings and therefore maximising profit margins.
- The role will necessitate engaging with both internal stakeholders and organisations to ensure timely delivery of the
- Please click on the apply button to read the full job description
Availability Officer in West Coker employer: Morson Edge
As a leading player in the Energy Sector, our company offers an exceptional work environment in Bridgwater, Somerset, where you can thrive as a Welding / NDT Field Engineer. We pride ourselves on fostering a collaborative culture that prioritises employee growth and development, alongside competitive daily rates and the potential for contract extensions until December 2026. Join us to be part of a dynamic team dedicated to making a meaningful impact in the energy industry.
