Service Centre Manager in Swindon

Our client a leading energy solutions provider are seeking a Service Centre Manager for a Permanent role based in Swindon.

We are the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we\’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

We\’re looking for a Service Centre Manager responsible for Swindon depot operations.

What you\’ll do:

Accountable for the safety of our employees, customers, contractors, and site visitors.

Manage and support the field delivery & service teams to ensure workload activities are met in line with planning schedules.

Responsible for team development, including coaching, mentoring, career development, and focused technical training.

Responsible for team management, including activities involving recruitment, orientation, resolving concerns, performance improvement, and team building.

Leading and influencing change within a team and supporting new business initiatives.

Responsible for equipment standards.

Drives improvements to deliver world-class customer service and best-in-class process efficiency.

Utilising tools such as risk reporting and a vehicle fleet management system.

Collaborate and build key relationships with operations, sales, customer services, and logistics teams.

Support the Depot Team Leader to ensure the depot meets our global service centre standards.

ou\’ll have the following skills and experience:

A technical background within Operations.

A proven track record of hands-on management

Experience managing a cross–functional team

Strong leadership, QHSE, and people skills.

Able to develop stakeholder relationships and work collaboratively with wider teams and functions with a customer-focused approach with great communications skills.

People leader ability to motivate, coach and mentor teams at all levels.

A solution-focused mindset, able to identify issues, propose solutions, and think beyond your day-to-day remit while maintaining a drive for high standards and time-bound results.