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- Tasks: Support and maintain CCTV and ANPR systems in a high-profile airport environment.
- Company: Join a leading security solutions provider at a major airport.
- Benefits: 12-month contract with hands-on experience and career growth opportunities.
- Other info: Collaborative work culture with on-call support and health safety focus.
- Why this job: Be part of a critical team ensuring safety and security in a dynamic setting.
- Qualifications: Experience with CCTV/ANPR systems and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced Service Support Engineer to join a busy and high-profile environment supporting security systems across a major airport site. This is a hands-on role involving the installation, maintenance, and support of CCTV, ANPR, and associated security technologies, both on-site and remotely. You will play a key role in ensuring critical systems remain fully operational and compliant with service level agreements.
Key Responsibilities
- Provide day-to-day support for CCTV, ANPR, and security systems
- Carry out fault finding, maintenance, and repairs on hardware and software
- Install and configure CCTV cameras, ANPR systems, and related equipment
- Support system applications such as Genetec and similar platforms
- Perform preventative and reactive maintenance across site
- Produce clear service reports and maintain documentation
- Work collaboratively with internal teams and site stakeholders
- Participate in an on-call rota (24/7 shared)
- Ensure all work is completed in line with health safety procedures
Requirements
Essential:
- Proven experience working with CCTV and ANPR systems
- Strong background in installation and service support
- Ability to diagnose and resolve technical faults
- Experience working in a field service or support engineering role
- Good communication and problem-solving skills
Desirable:
- Experience with Genetec or similar CCTV VMS systems
- Knowledge of networking, LAN, or IT systems
- Experience with structured cabling or fibre
- Background in airports or high-security environments
Service Support Engineer CCTV/ANPR in Suffolk employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Engineer CCTV/ANPR in Suffolk
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with CCTV and ANPR systems. Attend events or join online forums where you can connect with potential employers and learn about job openings.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific projects you've worked on. Highlight your experience with installation and maintenance of security systems, and don’t forget to mention any troubleshooting successes.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. Sometimes, the best opportunities come from a simple inquiry.
✨Tip Number 4
Prepare for the unexpected! Since this role involves being on-call, think about how you’d handle various scenarios. Practise explaining your thought process for diagnosing technical faults, as this will show your problem-solving skills during interviews.
We think you need these skills to ace Service Support Engineer CCTV/ANPR in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV and ANPR systems. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or roles you've had in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Service Support Engineer role. Share specific examples of your problem-solving skills and technical expertise that relate to the job description.
Showcase Your Technical Skills: Since this role involves hands-on work with security systems, make sure to mention any relevant technical skills you have. If you’ve worked with Genetec or similar platforms, let us know! We love seeing candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Morson Edge
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV and ANPR systems. Be ready to discuss your hands-on experience with installation, maintenance, and troubleshooting. Familiarity with platforms like Genetec will definitely give you an edge!
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved technical faults in the past. Think of scenarios where you had to think on your feet, as this role requires quick thinking and effective problem-solving.
✨Understand the Environment
Since this role is set in a high-profile airport environment, it’s crucial to demonstrate your understanding of the unique challenges that come with it. Research airport security protocols and be ready to discuss how you would ensure compliance with health and safety procedures.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. Remember, you’ll need to collaborate with various teams, so showing you can communicate effectively is key!