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- Tasks: Lead architectural design for ServiceNow in a dynamic Shared Service Centre environment.
- Company: Join a global leader in service delivery with a focus on innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact by shaping the future of service delivery architecture.
- Qualifications: Experience as a Solution Architect, especially with ServiceNow and workflow platforms.
- Other info: Exciting contract role with potential for career advancement.
The predicted salary is between 45000 - 63000 £ per year.
Duration: 3 - 4 months (Initial)
Location: Manchester (Hybrid - 2 to 3 days a week on site)
IR35 Determination: To be confirmed (pending assessment)
Overview
Our client is seeking an experienced Solution Architect (ServiceNow) to provide additional architectural capability for a Global Service Delivery (GSD) initiative. The role will focus on assessing and defining the target architecture for key use cases within a Shared Service Centre environment. This is a delivery-focused contract role requiring strong architectural leadership and the ability to engage effectively with business stakeholders.
Responsibilities
- Assess current-state systems and define target-state architecture for Shared Service Centre use cases
- Lead solution design activities aligned to the Global Service Delivery programme
- Translate business requirements into clear, scalable technical designs
- Produce architecture documentation, design artefacts, and recommendations
- Facilitate design thinking and solution workshops with business and technical stakeholders
- Provide architectural oversight across workflow, asset, and HR platforms
- Ensure solutions align with enterprise standards and best practices
Skills & Experience
- Proven experience as a Solution Architect in complex enterprise environments
- Strong experience with workflow platforms, particularly ServiceNow
- Exposure to Asset Management platforms (eg IBM Maximo)
- Experience working with HR platforms (eg SAP SuccessFactors)
- Ability to lead design thinking and architectural decision-making
- Strong stakeholder management and communication skills
- Self-starter capable of working with minimal supervision
- Experience supporting shared services or global delivery models (desirable)
Solution Architect (Servicenow) employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect (Servicenow)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or in similar roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to Solution Architecture and ServiceNow. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your expertise! Create a portfolio of your past projects, especially those involving architectural design and ServiceNow implementations. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented Solution Architects like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Solution Architect (Servicenow)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Solution Architect role. Highlight your experience with ServiceNow and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your architectural leadership and stakeholder engagement that relate to the job description.
Showcase Your Technical Skills: Don’t forget to showcase your technical skills in your application. Mention your experience with workflow platforms, especially ServiceNow, and any exposure to asset management or HR platforms. We love seeing those details!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently. Let’s get your journey started!
How to prepare for a job interview at Morson Edge
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific use cases and how you've implemented solutions in past roles. This will show that you not only understand the platform but can also apply it effectively in a Shared Service Centre environment.
✨Prepare for Design Thinking Discussions
Since the role involves leading design thinking workshops, think about examples from your experience where you've facilitated such sessions. Be prepared to explain your approach to engaging stakeholders and how you translate business requirements into technical designs.
✨Showcase Your Stakeholder Management Skills
Strong communication is key for this role. Prepare to share instances where you've successfully managed stakeholder expectations or navigated complex conversations. Highlight your ability to engage both technical and non-technical audiences.
✨Bring Your Architectural Documentation Samples
If possible, bring along samples of architecture documentation or design artefacts you've created in previous roles. This will not only demonstrate your experience but also give the interviewers a tangible sense of your work style and attention to detail.
