ServiceNow HRSD Solution Architect Seeking a ServiceNow HRSD Solution Architect to lead the transformation of an existing HR Service Delivery environment towards a scalable, maintainable, and ServiceNow best-practice operating model. The focus will be on reducing customisation, removing technical debt, increasing adoption of out-of-the-box functionality, and ensuring the platform can be efficiently upgraded and enhanced. Strong stakeholder engagement, communication, and soft skills are essential. Key Responsibilities Assess existing HRSD implementation, including customisations, integrations, workflows, and data models. Identify technical debt, unsupported design patterns, and upgrade risks. Review HR processes against ServiceNow best practices. Define target-state architecture and roadmap. Drive adoption of out-of-the-box functionality. Retire bespoke workflows, scripts, and catalogue items where appropriate. Establish architecture governance, standards, and design principles. Support upgrade readiness and release management activities. Present architecture recommendations and transformation roadmaps. Support the development of a ServiceNow HRSD Knowledge Centre. Experience Required Extensive ServiceNow HRSD experience. Proven experience assessing and remediating ServiceNow environments. Experience leading platform transformation and optimisation programmes. Strong understanding of HRSD architecture and governance. Experience reducing customisation and driving OOTB adoption. Knowledge of HR operating models and employee experience solutions. Strong stakeholder management and communication skills. Areas of Interest Employee Journey Management Knowledge Management Case Management HR Agent Workspace Deliverables HRSD Current State Assessment OOTB Fit-Gap Analysis Target State Architecture HRSD Transformation Roadmap TPBN1_UKTJ
ServiceNow Architect (HRSD) - Inside IR35 - 6 Months - Remote employer: Morson Edge
As a leading player in the Energy Sector, our company offers an exceptional work environment in Bridgwater, Somerset, where you can thrive as a Welding / NDT Field Engineer. We pride ourselves on fostering a collaborative culture that prioritises employee growth and development, alongside competitive daily rates and the potential for contract extensions until December 2026. Join us to be part of a dynamic team dedicated to making a meaningful impact in the energy industry.
