Role: Payroll Administrator
Location: Salford, Hybrid
Salary: £29,000 - £32,000 per annum
Type: Permanent
About the Role
We are looking for a Payroll Administrator to join a busy payroll department in Salford on a permanent basis. This is a varied role suited to someone with previous payroll experience who enjoys working in a fast-paced environment and providing a high level of customer service.
You will be responsible for supporting payroll processing, responding to employee and stakeholder queries, investigating discrepancies and ensuring payments and adjustments are processed accurately and on time. You will also work closely with colleagues across the wider payroll department, supporting cross-training, continuous improvement and the development of junior team members.
The Role
Process payroll transactions, advance payments and adjustments accurately and within required deadlines.
Respond to payroll queries received through ticketing systems and telephone, ensuring timely resolutions in line with agreed SLAs.
Investigate payroll discrepancies and provide accurate, helpful responses to employees and stakeholders.
Complete weekly tasks assigned by the Team Leader or Payroll Manager.
Work towards individual and team KPIs, maintaining high standards of accuracy and customer service.
Maintain confidentiality and ensure compliance with GDPR and internal data protection policies.
Work collaboratively with other payroll teams, undertaking cross-training to support departmental requirements and future implementations.
Support continuous process improvement, identifying opportunities to improve efficiency and existing ways of working.
Monitor workload and provide support to colleagues where required, helping to ensure tasks are allocated appropriately and deadlines are met.
Mentor and support a payroll apprentice, providing guidance across day-to-day tasks and processes.
Keep up to date with company policies, procedures and payroll best practices.
About You
Previous payroll experience is essential.
Strong communication and listening skills, with the ability to understand and resolve queries effectively.
Excellent attention to detail and a h...
Payroll Administrator in Salford employer: Morson Edge
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