At a Glance
- Tasks: Support customers and sales team by managing orders and providing excellent service.
- Company: A leading textile manufacturer with over a century of innovation and craftsmanship.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and attention to detail.
- Why this job: Join a historic company and play a vital role in customer satisfaction and sales success.
- Qualifications: Minimum two years in customer service or sales office; SAP experience is a plus.
The predicted salary is between 25000 - 25000 £ per year.
Location: Rochdale (Greater Manchester)
Working hours: Monday to Thursday 9am-5pm, Friday 9am-2:30pm
Salary: £25,000/annum
About Company
Our client has been a leader in textile manufacturing since 1880, specializing in innovative and high-quality fabrics made in the UK. Renowned for being the original manufacturer of waxed cotton, the company has continuously invested in research and development to maintain its position as the market leader in heritage textiles. With a history of innovation dating back to its first patent in 1896, they customize their machinery and processes in-house to create unique fabrics for outerwear and accessories. Rooted in over a century of craftsmanship and expertise, the company is committed to delivering excellence and inspiring design to its global clients.
Job Purpose
We are looking for an enthusiastic and organised individual who is able to prioritise their workload, with excellent attention to detail. The successful candidate will have a key role in supporting our customers and sales team.
Key Responsibilities:
- Taking orders over the phone and through email, and accurately inputting these orders into a SAP system (to create order acknowledgements, invoices and delivery notes).
- Providing customer service on any inbound or outbound calls/emails.
- Working with the sales team to resolve customer queries.
- Updating customer orders.
- Liaising with the warehouse team to pick and arrange packing of goods for shipment.
- Sending samples to customers.
- General office administration (filing, answering calls).
The role requires a minimum of two years' experience in a customer service/sales office environment. Experience of SAP is advantageous.
How to Apply
If you are a motivated individual with a strong work ethic and a desire to contribute to the growth of our client's business, we encourage you to apply for this opportunity.
Sales Administrator in Rochdale employer: Morson Edge
Our client is an exceptional employer, offering a supportive work culture that values innovation and craftsmanship in the textile industry. Located in Rochdale, employees benefit from a competitive salary, flexible working hours, and opportunities for professional growth within a company that has a rich heritage and commitment to excellence. Join a team where your contributions are valued and where you can be part of a legacy of quality and design.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Rochdale
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Since this role is all about supporting customers and the sales team, think of examples from your past experience that showcase your organisational skills and attention to detail.
✨Tip Number 3
Practice your phone etiquette! As a Sales Administrator, you'll be taking orders over the phone, so make sure you're comfortable speaking clearly and confidently. Role-play with a friend to get the hang of it.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Administrator in Rochdale
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your experience in customer service and any relevant skills, especially if you've worked with SAP before. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Tell us why you're the perfect fit and how your background aligns with our values. Keep it friendly and professional!
Show Off Your Attention to Detail:As a Sales Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you’re meticulous right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Morson Edge
✨Know Your Stuff
Before the interview, make sure you understand the company’s history and its products. Familiarise yourself with their innovative textiles and how they’ve maintained their market position since 1880. This will show your genuine interest and help you connect with the interviewer.
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or prioritised workloads. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Brush Up on SAP
If you have experience with SAP, be ready to discuss it in detail. If not, do some research on how it works and be prepared to explain how you would quickly learn to use it. Highlighting your willingness to adapt and learn new systems can set you apart.
✨Customer Service Mindset
Prepare to talk about your approach to customer service. Think of specific instances where you resolved customer queries or improved their experience. This will illustrate your commitment to supporting both customers and the sales team, which is crucial for this role.
