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- Tasks: Support the sales team by generating quotes and managing contracts in Salesforce.
- Company: Join Thales Cybersecurity Solutions, a leader in innovative tech.
- Benefits: Gain valuable experience on a 6-month contract with potential for growth.
- Why this job: Be part of a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Salesforce expertise and customer service experience are essential.
- Other info: Opportunity to work in the IT sector with a focus on renewals.
The predicted salary is between 36000 - 60000 £ per year.
Morson are recruiting a Sales Support Co-ordinator with Salesforce experience on an initial 6 month contract with our client Thales Cybersecurity Solutions. This opportunity exists within EMEA Renewals Team reporting into the Sales Co-Ordination team lead. The Sales Support Co-ordinator will work closely with the sales team and will raise quotes in Salesforce for existing customers.
The role involves but is not limited to the following:
- Generate Maintenance renewal contract quotes
- Management of Maintenance Renewal contracts in our ERP system
- Be the expert of data integrity for our CRM tool Salesforce.com
- Provide support to the inside sales team related to maintenance contract renewals
- Be the interface from a renewals perspective and maintain good, regular contact with sales teams
- Be involved with any systems development and testing as related to renewals team
- Deploy & execute best business practices
Knowledge, skills and experience:
- Advanced user of Salesforce including raising quotations
- Experience within a sales environment/customer service
- Excellent Customer Services skills
- Experience within the IT sector or similar
- Previous experience of using a CRM or ERP tool would be an advantage (i.e. Oracle/SAP)
- Intermediate Excel
- Graduate calibre or equivalent
- European language would be an advantage
Sales Support Co-ordinator in Reading employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Co-ordinator in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Thales or have experience with Salesforce. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Show off your Salesforce skills! If you get the chance for an interview, be ready to discuss specific examples of how you've used Salesforce to generate quotes or manage contracts. We want to see that you're not just familiar with it, but that you can really make it work for you.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle customer service scenarios or challenges in a sales environment. Practising your responses can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Support Co-ordinator in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Co-ordinator role. Highlight your Salesforce experience and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background in sales support can benefit us at Thales Cybersecurity Solutions.
Show Off Your Customer Service Skills: Since excellent customer service skills are key for this role, make sure to include examples of how you've excelled in customer interactions. We love seeing how you’ve made a difference in previous roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Morson Edge
✨Know Your Salesforce Inside Out
Since the role requires advanced Salesforce skills, make sure you brush up on your knowledge of the platform. Be prepared to discuss how you've used Salesforce in previous roles, especially in generating quotes and managing contracts.
✨Showcase Your Customer Service Skills
This position is all about supporting the sales team and maintaining customer relationships. Think of specific examples where you've excelled in customer service, particularly in a sales environment, and be ready to share those stories during the interview.
✨Familiarise Yourself with the IT Sector
Understanding the IT sector will give you an edge. Research Thales Cybersecurity Solutions and their offerings. Being able to speak knowledgeably about the industry will demonstrate your genuine interest in the role and the company.
✨Prepare for Questions on Data Integrity
As the role involves being the expert on data integrity within Salesforce, expect questions on how you ensure accuracy and reliability in data management. Prepare to discuss any relevant experiences or strategies you've employed in past roles.
