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- Tasks: Join our busy Expenses Team and manage internal customer expense claims across the UK and internationally.
- Company: Dynamic company with a focus on efficiency and improvement in finance operations.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive team environment.
- Why this job: Make a real impact by driving efficiency in expense processing while enhancing your customer service skills.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Fast-paced environment with opportunities for growth and learning multiple ERP systems.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity to work as part of a busy Expenses Team, dealing with internal customer expense claims across several UK sites and international regions. This role will involve performing semi-routine tasks and clerical duties (a training plan and work instructions will be available). The successful applicant will deliver operational tasks to schedule, within service level agreements, and will display excellent customer service skills.
Good communication skills, both written and verbal, are important. Understanding of the end-to-end Travel & Expense process is key. The right individual will be keen to drive efficiency and improvement. Ideally, the candidate will have experience of working in a shared service/finance function performing a range of expense-related processing and administration activities.
Responsibilities:- Complete mandated training and reading to support learning and understanding of process and tasks
- Investigation and reconciliation of employee expense accounts
- Working to recover any money owed to the business
- Learn multiple ERP systems
- Creditor and debtor reporting
- Producing KPIs
- Complete tasks as per the weekly task list/schedule of events
- Complete tasks delegated by team leader and/or manager
- Ensure defined financial controls are observed and report any fails to team leader and/or manager
- Attend customer surgeries and meetings as required
- Customer service experience is essential, although there will be no direct calls with customers
- Strong communicator (verbally and written)
- Ability to investigate, think around a problem and solutionise
- Competent in dealing with customers, but recognises when an issue should be escalated
- Knowledge of expense processing and financial systems
- Excellent reconciliation skills
- Works well with others, is a strong team player
- Task focused, can successfully and comfortably work to deadlines
- Accurate keyboard and data entry skills
- Numerate with good IT skills (must be comfortable with MS Excel, ideally with experience of Vlook ups)
The role holder will have excellent analytical and problem-solving skills with a technical mindset. You will be able to work in a fast-paced environment working to deadlines and be adaptable to change. This role sits within the accounts management team and is a transactional role. You will be resolving queries on the ERP system, completing claim failures, investigating balances on the ERP system and keeping in line with payment terms with Amex as well as overseeing the overdue process. Previous exposure to ERP systems such as SAP, Infor LN, Oracle or Sage would be an advantage.
Expenses Administrator in Preston employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Expenses Administrator in Preston
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to expense processing and customer service. Think about examples from your past experiences that showcase your skills and how you can drive efficiency in the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Expenses Administrator in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in expense processing and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Expenses Administrator role and how your background makes you the perfect fit. Keep it friendly and professional!
Show Off Your Communication Skills: Since good communication is key for this role, make sure your written application reflects that. Use clear language and check for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Morson Edge
✨Know Your Expenses Inside Out
Make sure you brush up on the end-to-end Travel & Expense process. Familiarise yourself with common expense claims and the systems used, like SAP or Oracle. This will show that you're not just interested in the role but also understand the intricacies involved.
✨Show Off Your Customer Service Skills
Even though there won't be direct calls with customers, your ability to handle queries and provide excellent service is crucial. Prepare examples of how you've successfully resolved issues in the past, highlighting your communication skills and problem-solving abilities.
✨Demonstrate Your Analytical Mindset
Be ready to discuss your experience with reconciliation and data analysis. Bring examples of how you've used Excel, especially VLOOKUPs, to solve problems or improve processes. This will help illustrate your technical skills and attention to detail.
✨Be a Team Player
This role requires collaboration with others, so be prepared to talk about your experiences working in a team. Share instances where you contributed to group success or helped resolve conflicts, showcasing your adaptability and task-focused approach.